Sobre Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing. Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones. Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.
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Vídeo de Vagaro
Vagaro Software - 1 - miniatura
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precios de Vagaro

Vagaro dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Vagaro está disponible a partir de USD 25.00/mes.

Precio inicial:
USD 25.00/mes
Detalles de precios:
1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month
Versión gratuita:
Prueba gratuita:

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Opiniones de Vagaro

Evaluación de función

Relación calidad-precio
4.7
Funcionalidad
4.6
Facilidad de uso
4.7
Asistencia al cliente
4.7
5 opiniones sobre 2,698 Ver todas las opiniones
Usuario verificado
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 25/2/2020

Me encanta

Todo en uno a un precio accesible, mejor que otras compañías que he probado y en Puerto Rico funciona super bien.

Puntos a favor

EL precio es fabuloso. Ellos pensaron en todo y como cada negocio tiene necesidades diferentes crearon los servicios individuales y tu los añades de acuerdo a las demandas de tu negocio y eso vale un millón. Accesible y fácil de usar. Te facilita la vida muchísimo. Gracias por crear esta super herramienta para negocios.

Puntos en contra

no he visto un contra. todo me encanta. los tutoriales son lo mejor.

Respuesta de Vagaro

Hello, thank you for sharing your feedback. We appreciate it so much. We are grateful to have you as a Business on Vagaro!

Respondido el 26/2/2020
Adela H.
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 30/6/2020

Very Help to Small Bussiness

Tiene el mejor precio para los micro negocios

Puntos a favor

las clases son verdaderamente interesantes

Puntos en contra

Todo esta muy bien entendido en las clases

Respuesta de Vagaro

Hi Adela, thanks so much for your feedback. We greatly appreciate that you took the time to share your experience with our Software. Thank you for being a Vagaro Business!

Respondido el 24/7/2020
Sean a T.
  • Sector: Educación superior
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/2/2019

Good value for the price

Puntos a favor

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.

They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.

Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.

Puntos en contra

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

Michelle R.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 24/3/2022

Vagaro Love (it's a real thing)

Great, great. I love Vagaro. Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn. The vagaro university on YouTube is so useful. Of course, their customer service rocks. The learning curve with my previous CRM was painful and long. Vagaro is a joy to work with.

Puntos a favor

The customer service. The majority of reps are great and very helpful. I also love the a la carte pricing, it makes it so much more affordable and you can add what you need as you grow. I also love how they are consistently adding new features. I also feel like they listen to user feedback and implement changes. Vagaro University on Youtube is great! The electronic forms are a lifesaver to help enforce our cancellation/refund policy. Thanks to Vagaro I could run my business with peace of mind and be seen as more professional by the public.

Puntos en contra

I wish the logging in part was faster for the client and also it feels like the experience is more on vagaro than our brand. I would like the option to create a brand app more affordable. Also, if a client already has an account from another user, it erases the information placed it by me and makes me start all over. I would also like the client to add their mailing address and date of birth on their intake. The mailing address is an important aspect of our marketing. I wish the star rating on employees could be a feature that could be turned off or on. At times, it makes it hard for newer therapists to get bookings.

Alternativas consideradas

Mindbody

Razones para elegir Vagaro

MindBody was terrible. The monthly price was ludicrous and expensive. They raised prices four times in one year without notice. All the "bells and whistles" they offered were so hard to use that it wasn't worth it. It was way too expensive for a start up. I hated the learning curve.

Razones para cambiar a Vagaro

Outstanding customer service, the learning curve was a quarter of what MindBody was. The price was so reasonable for a solo provider which is how I started.
Julie P.
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 6/4/2022

Awful booking system

Overall I would never recommend! It’s slow, buggy and the features do not outweigh how it bogs down your business and create lines up front because checking out is such a problem.

Puntos a favor

The only thing I like about Vagaro was cancelling. I miss a few features versus our new system, but overall the system does not have a lot of pros besides being able to color code services.

Puntos en contra

The software itself is slow, buggy and we had multiple problems with it. After repeated calls to customer service they blamed it on our internet service which I upgraded with no change. I called back and they blamed my computer, to which I upgraded memory to make the computer faster. I continued to have issues. We just cancelled in January and they continue to bill me monthly, even after repeated attempts to get them to stop. Customer service takes an hour to get through to a person and they are not helpful.

Alternativas consideradas

Square Appointments

Software anterior

Booker

Razones para cambiar a Vagaro

I wish I hadn’t. I now have square and though all the features aren’t 100% how I’d want them I pay less and I process a credit card in seconds and jump from day to day with ease!

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