Usuario verificado Especialidad: Práctica médica Número de empleados: 10,000+ empleados
En general, ha sido muy buena la experiencia. Se usa bastante en el medio en el que me desempeño.
Hemos usado esta app para dictar y asistir a conferencias tanto a nivel de pregrado como postgrado. Nos ha sido de bastante utilidad, se desempeña bien en conexiones lentas. Además permite una interacción directa entre los asistentes y los conferencistas que brinda una sensación de estar en una sala de conferencias real.
Lo recomiendo para eventos científicos tipo webinars.
La versión gratuita dura solo 40 minutos y tiene límite de participantes
Yogendra G. Especialidad: Tecnología y servicios de la información Número de empleados: 201-500 empleados
This is a great software even for large organizations. We all love it.
1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings
2. It is a slick application that has useful features such as muting or unmuting all or few.
3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak.
4. Users can send private messages to one another or can send group messages or broadcast messages to everyone.
5. It has screen sharing and Video camera option too.
6. It has lot of toll free and local numbers from almost all of the countries to dial in
7. Phone app is equally great to dial in and has a calling ability as well.
8. No need of hosting this software in local premises. It is available as a software service.
I have no complaints about this software.
Charlotte G. Especialidad: Empleo y contratación Número de empleados: 10,000+ empleados
Overall this tool allows us to reach a greater audience with ease and we have had a lot of success with people logging in from home or at the office to tune in. I like the ease of use and the results we have had!
I think that the ability to use GoToWebinar both on and off network is great because we host weekly training sessions across the nation for people at home or at various companies. We haven't had any connection issues and the interface is intuitive and user friendly. Pulling reports on attendees or viewing how many people are registered are a breeze with the option to pull .csv or .xls. You can easily share screen, see the attendee view, add in polls, chat function for questions, etc. I like that all webinars are recorded and you can share them out afterwards. The ability to schedule/change/cancel reoccurring webinars is nice too! Easy to figure out without a user guide which is a plus!
When you pull reports for for attendees you aren't able to pull by parameters, it is just a set report. For example, we have a recorded webinar that we send out to people and weekly I need to view for new applicants - I would like to pull the report based on specific dates but I can only pull the report as is (a giant list of everyone that has ever viewed the webinar). For my purposes its only a minor inconvenience but more capability in this area could provide more insights.
Janice L. Especialidad: Software informático Número de empleados: 51-200 empleados
Main reason why we use GTW is that it integrates with Hubspot. This is probably the best webinar integration that is compatible with Hubspot. We're able to report on registrants, attendees, as well as use forms to push contacts to GTW. It also has more robust webinar features compared to Zoom webinars.
We just implemented GTW a month ago, and I work more on the set up/digital marketing side, so I haven't tuned into a webinar just yet, but from what I remember the platform is a little old school for attendees. However, since it's so widely used, it's pretty easy to use regardless.
Kat M. Especialidad: Hostelería Número de empleados: 11-50 empleados
user friendly, like the analytics and reporting
GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.