Sobre NinjaOne (formerly NinjaRMM)

NinjaOne is a leading unified IT operations solution for small and midsize businesses in education, health care, manufacturing, IT and more. Key features include network monitoring and task automation tools, remote controls, background management, patch management, reporting tools and company branding. NinjaOne’s monitoring agent runs on Windows and Mac devices and provides data on processing, memory, network adapters, utilization, service logs and more. Users can track changes throughout an infrastructure automatically, and NinjaOne also provides templates for configurable alert triggers that can be sent via email or text message. Administrators can configure scripts to run on a set schedule or based on user-set criteria. Patch rollouts can be performed manually or automatically on a user-set schedule at the organizational or device level. Reports include traffic visibility, user activity, patch compliance and more. Security management includes support for Webroot, ThreatTrack and Malwarebytes. Phone and email support is available. Pricing is per device per month.
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Vídeo de NinjaOne (formerly NinjaRMM)
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precios de NinjaOne (formerly NinjaRMM)

NinjaOne (formerly NinjaRMM) no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de NinjaOne (formerly NinjaRMM) está disponible a partir de USD 3.00/mes.

Precio inicial:
USD 3.00/mes
Detalles de precios:
For more detailed pricing information, contact NinjaOne directly.
Versión gratuita:
No
Prueba gratuita:

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Opiniones de NinjaOne (formerly NinjaRMM)

Evaluación de función

Relación calidad-precio
5
Funcionalidad
4.5
Facilidad de uso
5
Asistencia al cliente
5
5 opiniones sobre 142 Ver todas las opiniones
Tim V.
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 22/5/2020

Best RMM tool on the market

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.

Puntos a favor

Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on.

The integrations have been a huge help. Their documentation is precise, easy to follow and accurate.

Our account manager actually cares and checks in on us every 2 weeks.

Good vendors are so rare, no matter the product. I'm not really sure I could love this product and this company any more than I do.

Puntos en contra

The only things I can think that I wish was if Ninja made some their own basic ticketing system. That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like. I know Ninja would crush it if they made a simple one of their own that was tightly integrated with the Ninja portal.

Also, the NMS deployment is slightly clunkly. I would like Ninja to bring that in house too.

Alternativas consideradas

Atera y Kaseya VSA

Razones para elegir NinjaOne (formerly NinjaRMM)

spiceworks wasn't accurately keeping my hardware up to date.

Software anterior

Spiceworks

Razones para cambiar a NinjaOne (formerly NinjaRMM)

Ninja was easier and integrated better with the tools I wanted. The company was more pleasant to work with too.
Nick R.
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/3/2021

Excellent RMM software, highly recommended.

Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to fully manage all our clients patching and asset management needs.

Puntos a favor

Excellent portal interface, that is so clear and concise for everyone to use. The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.

Puntos en contra

Nothing, the platform works so much better than the RMM software we replaced.

Alternativas consideradas

Atera, Datto RMM y Kaseya VSA

Razones para elegir NinjaOne (formerly NinjaRMM)

Costs of SolarWinds was expensive. The portal layout and design of SolarWinds was clunky and not intuitive to use. NinjaRMM's simple cost brackets and online portal are lightyears ahead of SolarWinds and other RMM platforms.

Software anterior

SolarWinds Patch Manager

Razones para cambiar a NinjaOne (formerly NinjaRMM)

The pricing structure and overall usability was light years ahead of any other vendors offerings. The presales technical information was excellent.
Lionel L.
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 12/10/2021

Merci Ninja Rmm

I solve a lot of business problem , can correct almost everything by remote . My country is very large so they can help me also to make it from my office

Puntos a favor

I like the contact with the ninja team , the free courses , they help me grow a lot .

Puntos en contra

Some feature was missing , but Ninja team now put the backup solution and that’s work perfectly

Alternativas consideradas

Acronis Cyber Backup y Kaseya VSA

Razones para elegir NinjaOne (formerly NinjaRMM)

The customer, contact . The service , the purpose . The facility to deploy . The efficient of the software

Software anterior

Acronis Cyber Backup y Kaseya VSA

Razones para cambiar a NinjaOne (formerly NinjaRMM)

I choose them cause I trust them . Free courses , free try . My manager always follow me and answer to my questions . The prices
Jamie S.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Prueba gratis
  • Fuente de la reseña
Relación calidad-precio
2
Funciones
3
Facilidad de uso
2
Asistencia al cliente
3

3
Publicado el 25/7/2018

RMM with not enough going on for it

None. We choose not to use this software as it didn't do what we wanted it to do.

Puntos a favor

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Puntos en contra

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Chalden E.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 6/9/2021

Amazing RMM software.

I can see pretty much every detail of every device that I manage.
From system specs, live resource viewing, and even networking details.
Remote connections are a breeze, no hassles and connects with 1 click.
If there are any issues with a device, you get a detailed alert that saves a lot of troubleshooting time.
the software installed on the end user device in a couple of seconds, and is not resource intensive at all.

The team at Ninja is very helpful, they respond to our emails very quickly and provide solutions.
The Dojo community (Basically a knowledgebase, with everyone being able to participate) has all of the resources that you would need.

Puntos a favor

Detailed information for every device (Hardware, software, network etc)
Live resource viewing.
Remote connection software.
Patch management.
Custom policies.
Integration with Bitdefender.
Custom scripting.
Detailed event logs, saves a lot of time on troubleshooting.
Detailed alerts, if there are issues with a device.
Very user friendly.

Puntos en contra

If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you.

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