Sobre ToucanTech

Grow your alumni community with ToucanTech, a cloud-based software. It is designed for businesses, universities and schools. It is an all-in-one community software that saves both your time and cost. With secured protocols and servers, it ensures the security of your data. ToucanTech database lets users easily import, search, update, filter and group records in a few steps. Users can measure engagement, track activities and create custom reports. It allows users to draft and track email conversations including bulk emails. Managing email lists,processing donations and tracking donors become easier with ToucanTech. It connects alumni, which helps them share their precious moments and plan reunions. It is a great knowledge-sharing platform where your alumni can post new stories and other informative content. Social media syncing allows them to share the content and tag friends. It is a comprehensive solution for building community relations.
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precios de ToucanTech

ToucanTech no está disponible en versión gratuita.

Detalles de precios:
Contact ToucanTech for pricing information.
Versión gratuita:
No
Prueba gratuita:
N/D

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Opiniones de ToucanTech

Evaluación de función

Relación calidad-precio
5
Funcionalidad
4.5
Facilidad de uso
4.5
Asistencia al cliente
5
5 opiniones sobre 84 Ver todas las opiniones
Melanie B.
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/8/2021

So happy we made the switch to Toucan Tech!

We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

Puntos a favor

Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.

Puntos en contra

We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.

Alternativas consideradas

Potentiality y Graduway

Razones para elegir ToucanTech

We found RE too complex for our needs and also lacking in other areas (i.e. alumni relations and events). It felt like we needed a data expert on the team in order to gain proper reporting value from it and this was never going to be an option. I also grew increasingly frustrated with the time it was taking to rollout full functionality to NXT. We had already made the decision to move before news came out of their data breach in 2020, but their handling of that situation made me even more certain we had made the right decision.

Razones para cambiar a ToucanTech

Having one integrated system definitely appealed. TT also offered great value for money and seemed the slickest product which was best suited to our needs.
Paul D.
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 22/7/2021

A user-friendly and comprehensive solution backed by exceptional customer service

Puntos a favor

ToucanTech meets all the needs of our school fundraising, alumni and community engagement programs. It is incredibly intuitive and - because it is purpose-designed for an organisation like ours - pretty much everything just works as it should right from the outset. The support team are extremely responsive and are also proactive in offering help and suggestions. We have barely needed any assistance from our IT team. Useful new functionality is constantly being added, and I'd like to see our school expand use further, for example to manage the whole school website and/or to manage admissions as that module gets finalised.

Puntos en contra

Nothing of any note. A couple of minor and inconsequential bugs were quickly sorted.

Razones para cambiar a ToucanTech

ToucanTech was competitively priced, purpose-designed for an organisation like ours and offered a comprehensive solution that was all included for the price. Alternative products were going to be much harder to install and implement; were going to work out more expensive, especially when factoring in the fees for optional modules and support. There was a noticeable difference in terms of how well the product worked from the outset - and the likelihood of having requested modifications implemented - compared to products offered by massive organisations where it felt the proposed solution was an unimportant afterthought compared to their main business in commercial and other markets.
Michael D.
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
3
Funciones
3
Facilidad de uso
3
Asistencia al cliente
4

3
Publicado el 6/5/2021

Needs fulltime use, otherwise very frustrating to use occasionally

I use it very seldom, but find it frustrating to obtain the results I require. Help information is on separate webpage and the search on that is not comprehensive.

Puntos a favor

It's comprehensive and obviously has many features that are not relevant to some users

Puntos en contra

It's not intuitive, and no hints are given when an error occurs

Kelly H.
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 25/3/2021

The perfect solution to kick start your community management and engagement

We needed to get all out data in to one easily accessible system and have a single comprehensive interface dedicated to our alumni community.

Puntos a favor

ToucanTech has a simple to use and navigate user interface. It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

Puntos en contra

The fundraising and donation logging feature could be improved. I would also like to see more ability to managed the news images that are uploaded.

Alternativas consideradas

Blackbaud Raiser's Edge NXT y Potentiality

Razones para elegir ToucanTech

We started to move from a paper based system in 2016 and by 2017 had reached the software limits of InTouch CRM, we were looking for software that provided an integrated database and user portal and ToucanTech fit the bill.

Razones para cambiar a ToucanTech

Functionality and price were big factors. We are a small office so I need something that could be installed quickly without lots of additional costs for data migration. I was also mindful that while we needed a more comprehensive solution we did not need to 'over tool' ourselves. The customer support provided by ToucanTech was spot on from the start, provided just the right level of support and autonomy for me to manage the system in house.
Lucy L.
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 24/3/2021

Alumni Engagement

We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools

Puntos a favor

This is easy to use and intuitive. Its an excellent way of keeping in touch with former pupils and updating records. Recently we have launched our first fund raising campaign using the site and have found it invaluable, keeping us up to date with donations, making gift aid claims simple and linking back to the record of the donor.
We also love the ease of setting up news items and galleries and sending mass emails.

Puntos en contra

We have a number of donors who give on a regular basis. Each of these donations have to be added manually each month. It would be really helpful if this happened automatically. This is the most difficult part of the site to navigate

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