ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.
Firms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.
ExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.
Christopher F. Especialidad: Servicios financieros Número de empleados: 13-50 empleados
Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.
It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!
I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!
Gavin G. Especialidad: Software informático Número de empleados: 1001-5000 empleados
I was able to review some calls I had and analyze where the went wrong/right.
For the most part Execvision is easy to use as it tied into another sales tool we had which made it easy to record calls.
Although it was easy to use, many times my calls would not record properly or would be lost somewhere which made it difficult to track actual results from my calls. calls that I had that were very good would often not be found and therefore could not share with my managers.
Tazia C. Especialidad: Software informático Número de empleados: 501-1000 empleados
The best thing about the tool is it is very user friendly and did not take much time on my part to learn how to use which makes it easier to use since I do not have to waste time trying to learn the tool.
ExecVision has been a major pillar in my coaching sessions with my manager and I can adjust the way I am pitching our product to potential prospects. If I feel like a call I had went bad I can collaborate with my management team or other colleagues and get there feedback on what went well and what I can improve on. All in all the next time I pick up the phone I am better than I was before because I am allowed to adjust in real time which has helped me book more appointments and be better on the phone. It is a great product and I love using it!
Honestly I do not have any cons, Excevision does exactly what it is meant to do and I have had nothing but success from it.
Usuario verificado Especialidad: Software informático Número de empleados: 1001-5000 empleados
It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.
They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.
Respuesta: ExecVision 3/5/2018
We are sorry to hear that you had a poor experience with how the platform was used at your organization.
To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience.
As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes.
We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.
Brandon M. Especialidad: Tecnología y servicios de la información Número de empleados: 51-200 empleados
Never heard of it before working at my current job. Great new Software that should be applied to all new trainee SDRs and BDRs. Also, great for salesperson(s) all around.
One of the best coaching tools out there. Really great for the beginners and the experts who are trying to refine their pitch - it is great as well.
Would like to have more calls camps integrated into having your calls reviewed.