Yesware is a smart sales enhancement platform that lets sales teams connect with prospects, complete deals and monitor customer-engagement. It enhances work efficiency and tracks emails through Gmail or Outlook. It helps users understand the prospects and clients by utilizing the data based on the responses to emails and the links they click on.
The application cuts down the time in uploading data into a CRM by automatically syncing the entire process. The user interface displays data insights and sales communication tools. The tool also saves reporting time for managers and sales representatives, allowing them to devote more time to other tasks.
Yesware has tools that help improve accuracy and tracks relevant data through the activities performed by the sales teams. Users can update their contacts, accounts and leads directly from their inbox. It provides customized email options and choices when creating email templates that feature rich text and links to interesting content.
Nicolas C. Especialidad: Internet Número de empleados: 51-200 empleados
The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it.
Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session.
Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.
Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.
There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.
Valerie K. Especialidad: Software informático Número de empleados: 13-50 empleados
It saves so much time on admin stuff. Allows me to personalize every touch point with my pipeline and keep track of everything!
Ability to schedule and track emails, use pre-made templates, see how many people opened your email. gmail integration is a plus too. Also they send you a TON of super useful marketing and sales-related resources.
Nothing really, it’s a great tool! I just wish it showed me who exactly opened an email when it was sent to multiple recipients.
Roger M. Especialidad: Hospital y atención sanitaria Número de empleados: 2-10 empleados
Overall, I am very happy with the results. I renewed without a moment's hesitation.
It allows me to know exactly when someone has opened an email I have sent. When I call shortly thereafter, they often say, "I was just thinking about you" -- especially if the email was sent days or weeks earlier.
When you send an email to multiple people, you don't know which of them opened the email. I often send several emails instead of CC'ing to overcome that.
Usuario verificado Especialidad: Relaciones públicas y comunicaciones Número de empleados: Trabajador autónomo
Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.
I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.
Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.
Sruti S. Especialidad: Tecnología y servicios de la información Número de empleados: 1001-5000 empleados
I was looking at a tool for tracking emails as Google email tracking and streak did not work very well.
My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.
It is very easy to use and light on the system.
I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email.
Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.
The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.