Zapier

Zapier es una herramienta que brinda soluciones a la mayoría de tus problemas con proyectos ya pre definidos. Facil de utilizar cubriendo practicamente todas las apps en el mundo. Actualizado y en constante crecimiento de funcionalidades.

Puntos a favor

Zapier pudo brindarme soluciones a la recoleccion de datos, enviarlos a mi sistema y poder gestionarles desde mis diferentes plataformas. Cualquier servicio de Forms online a distintas BD a la cual pude conectarme con ERP, etc.

Puntos en contra

Aveces puede ser un poco tedioso configurarlo, pero depende del nivel de cada usuario. A mayor complejidad de trabajo, mas nivel de conocimiento. El soporte aveces no podra brindarte una solucion especifica, deberas hacerlo tu mismo con otros recursos.

There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.

Puntos a favor

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Puntos en contra

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

Couldn't live without it. It's not perfect – there's no true two-way sync, for instance – but it's the best in the business for the price.

Puntos a favor

It's automation, democratized. If you use web apps and have ANY repetitive tasks in your workflow, Zapier makes it (relatively) easy to automate them. Once you get beyond the simple it can get tough, but there are always resources available (e.g., outsourced help). It's such a common platform that you can throw a stick and hit someone with experience.

Puntos en contra

It's tough to plan workflows ahead of time. You never quite know how the actions and triggers will function, and pushing "zaps" live often requires a live test, which inserts bad data into your systems.

Two things stand out for me:
1) Most support requests were met with what appeared to be an automated apology that they couldn't resolve my issue.
2) Zapier makes money based on the purchases of an allotment of monthly tasks. Some tasks lack flexibility requiring the use of more tasks than one might imagine. They are always happy to sell you more tasks, but requests for more robust functionality always seemed to be met with a shoulder shrug.

Puntos a favor

The feature that met our needs was the ability to respond to an http request in a variety of ways (email, save to spreadsheet being the most common). I am an experienced programmer with over 15 years experience and was happy to have a solution that did not require writing a lot of code. In general the ability to rapidly design and implement a solution for a specific requirement was a big time-saver.

Puntos en contra

Unfortunately, some common programming tasks such as creating and writing to a spreadsheet seemed in surmountable. In the end, I chose to manually create the worksheets I projected would be used to eliminate potentially complicated workarounds. Also, there is a limit on the number of levels of logical branching which caused some headaches such that I eventually migrated the functionality to Google Scripts which offers a richer feature-set despite the increase in coding.

Zapier has transformed the way we think about what's possible to automate. Even better, our operations team is able to do much more automation on their own with the help of Zapier, without tying up our engineering resources.

Puntos a favor

Zapier is incredibly useful - we originally procured it for one specific need, but as we got more familiar with everything it could be used for, we've continued to find more and more uses for it. We've happily upgraded our plan several times, and it definitely pays for itself.

Puntos en contra

Honestly - nothing. The documentation is great, the tool is great, even the support team has been great. We get better support as part of a premium plan, so the basic support may not be as good, but for the price it would still be well worth it.