MobileCause is a cloud-based fundraising and communication management solution for nonprofits of all sizes. Key features include online giving, text-to-donate, event fundraising with live thermometer, peer-to-peer and crowdfunding campaigns, donor engagement, mobile messaging, email communications and reporting and analytics.
With online giving, donors can give in the moment, sign up to be a volunteer, create their own fundraising campaigns or set up recurring gifts. Online giving forms can be shared on websites and social media pages as well as via text and email. The live event thermometer and donor wall supports fundraising through text-to-donate appeals during galas, luncheons, run/walks and more.
MobileCause enables users to set up peer-to-peer or crowdfunding campaigns with a personalized giving page and text-to-donate keywords specific to the fundraiser to use when reaching out to their personal networks. The MobileCause interface enables nonprofits and donors to create custom forms, surveys, registrations, petitions and more.
Pricing is determined on a per month basis, and MobileCause does not charge any transaction fees.
Matthew H. Especialidad: Instituciones religiosas Número de empleados: 2-10 empleados
MobileCause became a component of our growth. Organizationally, we see MobileCause keywords now as hallmarks for our own milestones and achievements. Because MobileCause made funds processing and reporting so easy, we have been able to focus our energy and effort on building partner support rather than bogging down in administrative tasks. I can't recommend MobileCause highly enough.
The SERVICE. All the features are great. The forms and reports are easy to use. They are highly customizable so you can run multiple campaigns as well as maintain branding standards. But, by far, the best thing about MobileCause is their service. Whether you call or email - you reach a person AND that person helps get you an answer and resolution.
I would like to have an option for users to administer their own monthly gifts via a login process - a feature that is currently in development.
Mariah M. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 51-200 empleados
It has been great for our main fundraiser event - love the ease of capturing donations via credit card, as prior to it was all manual entry. Also love being able to communicate to donors via text and giving us more options.
Easy for registering guests for events, love the thermometer and interactive possibilities; texting to donate is a new option for our donors
I still seem to have a hard time finding where to make alterations to certain details on the backend, like where to change a fulfillment response, or remove a donation, etc. I also wish they would change the thermometer details where someone's name automatically shows up if they haven't entered other details - the system remembers their number and associates the name, but some people want to be anonymous on the thermometer, so i wish it would default to no details being shown. I also am disappointed with the large jump in pricing from Yr 1 to Yr 2, but trust that it won't happen again beyond this initial increase or it might be come hard to justify.
Janice F. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: Trabajador autónomo
I would not recommend this platform to small organizations that rely on volunteer support at the special events. The system is not intuitive to quickly train a volunteer. There are also too many levels to set up the system for a small organization with limited staff to dedicate their time to navigating the platform. The videos, and support provided by Mobile Cause were helpful during the set-up process, but could not help during the day of event issues that we encountered, thus causing our guests, volunteers, and staff much stress and disappointment.
Our organization selected Mobile Cause as donation platform based on the text to donate features demonstrated from our Sales Representative. For the most part, this feature works well when a donor has full understanding of their personal smart phone and texting features.
As a small non-profit, we had hopes that Mobile Cause would be a streamline platform that would allow us to capture donations without having to have a registration/auction service to process payments, manage registration, etc. If I had not had the excellent support of rep from the Mobile Cause Support Team, I would have been able to set up our event or manage all the day of issues we encountered with Text to Donate, ticketing, and payment. The issues we encountered are too many to list in this review. I have attempted to rectify our concerns with the Mobile Cause management with no success. We lost money due to the glitches in the system that have not been addresses to date.
Jodi G. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: Trabajador autónomo
It provides important tools that we need.
The platform provides crowd-funding, credit card processing, and custom forms. Very useful for every event we have.
There are ways I'd like to be able to customize receipts and crowdfunding messaging, but the system doesn't allow for that. Pulling reports is a hassle. I wish it would seamlessly integrate with QuickBooks so I don't have to enter that data into QuickBooks.
Brynn B. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 13-50 empleados
I implemented this at my previous employer and then immediately did so when I assumed a new role in a different non-profit. I cannot recommend this enough!!
It is so easy to use - even I can set up a new activity within 10 minutes that looks like a pro did it! We love being able to have different keywords so that we can better track appeals, audiences, etc!
I love everything about MobileCause! There's nothing I don't like!