Sobre HoneyBook

HoneyBook is a cloud-based customer relationship management (CRM) solution designed for small businesses. The solution helps users manage business processes from inquiry through to invoicing. HoneyBook lets users manage projects, book clients, sign contracts online, send invoices and handle payments. HoneyBook features task management that lets users view and track various stages of a project. Users can keep invoices, contracts and other documents in one place. Also, users can respond to clients with automated appointment requests and follow-ups using personalized templates and notifications. In addition, automated payment reminders can be sent and task reminders can be created based on the projects. HoneyBook integrates with tools such as QuickBooks, Calendly, Zapier, Gmail and Google Calendar. HoneyBook provides its services on a monthly subscription basis. The solution offers a mobile application for Android as well as iOS users and support is provided via email, an online help center, community forum and over the phone. For your first 6 months, get HoneyBook for $1 per month with code ONLY1.
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Vídeo de HoneyBook
HoneyBook Software - 1 - miniatura
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precios de HoneyBook

HoneyBook no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de HoneyBook está disponible a partir de USD 39.00/mes.

Precio inicial:
USD 39.00/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de HoneyBook

Evaluación de función

Relación calidad-precio
4.7
Funcionalidad
4.7
Facilidad de uso
4.7
Asistencia al cliente
4.8
5 opiniones sobre 505 Ver todas las opiniones
Christina
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 20/9/2019

The Best Client Management Resource-- goes beyond normal software

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Puntos a favor

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Puntos en contra

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Respuesta de HoneyBook

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

Respondido el 23/9/2019
Charlie
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 9/6/2022

Solid Payment Invoicing & Proposal Tool

8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.

Puntos a favor

I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running

Puntos en contra

After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes.

Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away.

It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day.

It's the #1 feature request they need to get updated.

Alternativas consideradas

Stripe y Quickbooks Online

Razones para cambiar a HoneyBook

Because they have online scheduling, and pre-built proposals/service agreements to use. More of an all-in-one platform.
Phi
  • Sector: Fotografía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
5
Facilidad de uso
5
Asistencia al cliente
1

1
Publicado el 22/6/2022

1 out of 5 Stars for Honeybook - Look else where

I would rank the company 1 out of 5 stars. Great idea but after using it for 4 months or so, we had a lot of communication problems with our clients, for example, our emails were getting lost in our client spam folders. We paid for the whole year and cancelled to hopefully get partial refund. Totally our fault that it was past 60 days because we want to keep trying to make it work so we weren't able to get any money back. It sucks but oh well, the worst part is that a conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.

Puntos a favor

They had a great idea to streamline and help manage small businesses.

Puntos en contra

Customer support. A conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.

Kaycee
  • Sector: Diseño gráfico
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 3/8/2022

Honeybook is a game-changer for Service Oriented Small-Businesses

The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account.

SO. NICE.

Puntos a favor

Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale.

With other software I've struggled to receive timely payments, or contract signatures.

Not anymore!

Puntos en contra

The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers.

Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.

Taylann
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
3
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 30/7/2022

Best business decision!

Incredible. I can't see us using any other program.

Puntos a favor

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

Puntos en contra

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.

Alternativas consideradas

Dubsado

Razones para elegir HoneyBook

Smaller company management and better fit for our current business.

Software anterior

Caterease

Razones para cambiar a HoneyBook

Mobile app and integration with Gmail for scheduling tool.

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