Odoo

Puntos a favor

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Puntos en contra

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternativas consideradas

SugarCRM

Razones para elegir Odoo

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Razones para cambiar a Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Puntos a favor

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.

The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.

The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Puntos en contra

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternativas consideradas

Statii

Razones para cambiar a Odoo

It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Puntos a favor

the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology

Puntos en contra

it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.

Alternativas consideradas

Zoho CRM

Razones para elegir Odoo

PC CLOUD does not have the online features that Odoo has and our business takes us to have a platform that we can access from anywhere, any time with any kind of device.

Razones para cambiar a Odoo

Because the connection between all Odoo app's and the big community of developers.

Puntos a favor

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it.
Also some apps are just easy to learn and well documented.

Puntos en contra

- Luck of technical and functional documentations ( functional is getting better faster than technical ).
- Luck of automated migrations tools ( a pain for customers too ).
- Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly.
- Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Alternativas consideradas

Sage 100 Contractor

Razones para elegir Odoo

It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

Software anterior

Sage 100 Contractor y SAP Business One

Razones para cambiar a Odoo

It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

Puntos a favor

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Puntos en contra

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternativas consideradas

SAP ERP, Dynamics 365, Zoho CRM, Acumatica Cloud ERP y NetSuite

Razones para elegir Odoo

Odoo can be implemented on-premise making it more reliable and secure.

Software anterior

NetSuite

Razones para cambiar a Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.