Jasmine M. Especialidad: Software informático Número de empleados: 1001-5000 empleados
10/10 software! This platform was great to have as a dance instructor! This minimizes the need for paperwork and gets rid of it completely. I feel like LifeCubby is a great way to have communication with parents without having them in the room with us. I absolutely love the tuition tracking. This platform is every companies dream if they deal with little ones!
I wish LifeCubby had more reports, and some of the ones that they have really need improvement. I also wished they had for parents when a incident happen is to do finger signing to sign off on the report. The cons for this company are worth it because I believe LifeCubby is worth every cent.
Respuesta: LifeCubby 14/5/2018
Thank you for your review of LifeCubby Jasmine! Please call the office or email me with your thoughts on the reports! We value your feedback.
Robbin S. Especialidad: Servicios individuales y familiares Número de empleados: 11-50 empleados
It was difficult to lear initially and I still feel like we’re trying to figure things out. Overall it’s been worth it to bundle everything through LifeCubby. I just wish it were easier to use from the Admin side.
All encompassing. Easy to interact with parents. It bundled many of the individual things we were doing and paying for and streamlined them.
Backend payment features could be streamlined more. You can’t change the tuition posting date. If you set up alerts for a classroom and you are using the app (not a computer) the system gets overloaded and freezes. Many features are inaccessible when using the app. Specifically, teachers can’t do developmental assessments on their tablets, in their classrooms. You can’t update a child’s daily sheet when that child is logged as outside or in another classroom. So if a child eats lunch outside or goes potty during outside time, it cannot be logged until the class returns. This is especially difficult now that most of our childcare is happening outside. I thought I would be able to schedule employees (like post a schedule) with LC but that’s not possible.
Jeni H. Especialidad: Administración educativa Número de empleados: 2-10 empleados
We have had LifeCubby since 2018 and the staff have always been there to walk beside us if we have any difficulty and help us work through gathering the data we are trying to gather or whatever the need may be.
What I like the most about LifeCubby is that the staff are always willing to work with you and help you. In a day where almost all customer service is computerized it is great to pick up the phone and talk to someone who will help you in a very timely manner.
Sometimes there is a lot of clicks to get to your destination; however, every time we call and mention this they are very quick to fix it if it is possible.
Respuesta: LifeCubby 19/11/2020
Thank you Jeni for your review of LifeCubby!!
Kristy W. Número de empleados: 11-50 empleados
I use Life Cubby as a teacher in a toddler classroom, and as a parent of a preschooler. As a teacher, it is cumbersome and frustrating, but as a parent gives me a clear snapshot of my child's day. The frustrating parts as a teacher include the following: when we "take our children to an activity" and track that, it doesn't allow us to track the diaper that happened on our way out the door, or the child who dropped off on the playground . . . when we make a classroom observation and want to add it everyone for evidence and assessment, you literally have to go into each child and repeat the process for that one observation each time . . . when you are lesson planning, you can not easily copy and paste an entire day to the next (we use the same curriculum on Monday as we do on Tuesday with different kids) . . . there is a lack of communication with regard to upgrades and when Life Cubby will be down for service. I have done two years worth of Vines this and last year, and have had to completely re-do them mid -year because of Vine revisions which change the entire criteria and do not populate into the new. This has been a complete waste of time and has been very frustrating . . . there is no button to delete a posting if you make an error, such as posting snack at 9:40 instead of 10:40. Once you do that, your entire tracking for the day is off . . . A few times, I have accidentally marked a student in an observation that wasn't included, and there is no way to untag that person - I have had to add a comment apologizing, which then feeds to everyone tagged in that observation . . . because Life Cubby is used in a busy classroom it makes sense that there should be more built-in safeguards or ways to detract postings if errors are made . . . In three hours, we track 72 entries (attendance and dismissal for 9, diapers for 9, snack for 9, and four activities for 9, so it tends to be slow and freezes, or "processes" often which is completely frustrating when you are trying to get it all in before dismissing the child. As a parent, it is a great product if the teacher is willing to put in the work and deal with all the cumbersome things...I get a clear picture of my child's day, observations from his class with pictures, newsletters, and notes all in one handy place. As a parent, I am grateful for Life Cubby, so as a teacher, I muddle through because I know it makes the parents feel connected. Thank you!
Respuesta: LifeCubby 8/12/2016
Thank you Kristy for your review and your feedback. I will pass on the information to our team. Upgrades to the app are coming in early 2017 that will allow more editing on the app.
If you have any questions, please feel free to give us a call at the office at 614-423-7815.
Dorota M. Especialidad: Administración educativa Número de empleados: 11-50 empleados
Because this is the first time that we are using this app, we had questions. Many questions on random days. The customer service is excellent. They are always there for you.
Very easy to use. Comprehensive and yet simple. Will be definitely switching from our current apps as everything is in one.
Nothing. Life cubby really meets my needs.
Respuesta: LifeCubby 9/11/2020
Thank you Dorota for your review!