Wisp


Logotipo de Wisp

 

12 reseñas (5/5)
 

Wisp, by Gensler, is a full-service space management solution to combine software, implementation and ongoing drawing maintenance. Interactive floor plans are combined with occupant data for real time space reporting. Key features include a move, add, and change workflow; scenario planning; drag-and drop icons; resource tracking; stack and block plans; reporting; employee directory and wayfinding.

Beyond software, Wisp offers implementation by their team in 90 days or less. Implementation includes everything needed for a successful start, including system integration, data feed configuration, drawing standardization, and training. Wisp's team of CAD technicians then continues to provide ongoing drawing management. The Wisp advising and support team is always available to help clients maximize use of the software. Wisp is a 100% cloud-based SaaS with secure hosting and data sharing.

Wisp is used by real estate and facilities teams in workplaces ranging from thousands to millions of square feet who want to make data-informed decisions, embrace a nimble approach, and value data integrity.

 

Wisp - Floor plan
 
  • Wisp - Floor plan
    Floor plan
  • Wisp - Lease information
    Lease information
  • Wisp - Rent allocations
    Rent allocations
  • Wisp - Icons
    Icons
  • Wisp - Drawings
    Drawings
  • Wisp - Stacking
    Stacking
Sistemas operativos compatibles:
Mac OS, HP-UX, IBM OS/400, Navegador web (independiente de SO), Windows 8, Windows 10

12 reseñas sobre Wisp

 

Phillip H. Especialidad: Productos cosméticos Número de empleados:  501-1000 empleados Número de empleados:  501-1000 empleados

29/3/2019

29/3/2019

Fuente de la reseña: Capterra

Just right

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WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

Puntos a favor

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

Puntos en contra

The only caveat it's difficult on mobile devices but it is being addressed.

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Respuesta: Gensler 5/12/2019

Phillip, thank you for sharing this positive feedback on our software and advisory team! We're glad to hear that you are easily able to get the information you need and that Wisp is right-sized for your needs.

Marilyn P. Especialidad: Entretenimiento Número de empleados:  10,001+ empleados Número de empleados:  10,001+ empleados

6/12/2019

6/12/2019

Fuente de la reseña: Capterra

Excellent User Friendly Program !!

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This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

Puntos a favor

Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

Puntos en contra

There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

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Respuesta: Gensler 3/1/2020

Marilyn, it's wonderful to hear this positive feedback, and we are so happy that you've found Wisp insightful and easy to use! We strive to deliver the highest level of customer service and your long-time account leader will be thrilled with this review on how he had helped your team succeed. Thank you!

Daniel B. Especialidad: Propiedad inmobiliaria Número de empleados:  10,001+ empleados Número de empleados:  10,001+ empleados

9/12/2019

9/12/2019

Fuente de la reseña: Capterra

AT&T - CRE WISP

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Puntos a favor

I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

Puntos en contra

At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

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Respuesta: Gensler 3/1/2020

Daniel, we love to hear that Wisp is user-friendly and easy to navigate. It's great that you've granted your floor leads access to help maintain the datawe always encourage this as it helps improve data accuracy and integrity! With such a huge campus, easily accessing your portfolio within seconds sounds like a big help. When you are ready to further integrate your HR systems with Wisp, let us know and we will be happy to assist.

Eddie C. Especialidad: Seguridad informática y de redes Número de empleados:  10,001+ empleados Número de empleados:  10,001+ empleados

29/4/2020

29/4/2020

Fuente de la reseña: Capterra

Wisp review

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I love working in Wisp, I use it everyday to keep track of where people sit and to space plan for future larger moves.

Puntos a favor

I like the space planning scenario, asset tracking, and reporting. I also use Wisp to give me my monthly distribution lists.

Puntos en contra

That it doesn't tie into another program, like Lenel to give true numbers when associates for adds/ removes from the company.

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Respuesta: Gensler 21/5/2020

Eddie, we're so pleased to hear that you are finding value in the many of the features within Wisp for daily use and future planning. Our team would love to work with you to ensure that the integration with Lenel is configured so that you are always working with the most accurate data. Please continue to let us know how we can help!

Frank A. Especialidad: Servicios para instalaciones Número de empleados:  1001-5000 empleados Número de empleados:  1001-5000 empleados

22/1/2019

22/1/2019

Fuente de la reseña: Capterra

WISP's Overall Performance for my Job Function

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WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled.

Puntos a favor

The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.

Puntos en contra

The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.

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Respuesta: Gensler 17/12/2019

Frank, thank you so much for taking the time to write this detailed review! It's wonderful to hear how Wisp has significantly reduced your labor hours for change requests, reporting and rent allocation changes. We pride ourselves on making our clients' lives easier and love hearing how Wisp has made this impact!