Skedda


Logotipo de Skedda

 

139 reseñas (4.5/5)
 

Skedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the space management. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sports courts, or any other bookable space.

Skedda is mobile-friendly and highly customizable with venues able to dictate pricing, booking conditions and exceptions, space sharing rules, and much more. As Skedda is an officially-verified Stripe partner, venues are also able to take secure online payments upfront or using Skedda’s unique book now, pay later module.

Alongside a host of impressive features such as iCal integration and brand coloring, Skedda integrates with Zapier, allowing users to connect to over 1000 of the web’s best applications.

Core features of the platform are available for free. Paid plans are on a monthly subscription basis.

 

Skedda - Skedda calendar management screenshot
 
  • Skedda - Skedda calendar management screenshot
    Skedda calendar management screenshot
  • Skedda - Skedda lists screenshot
    Skedda lists screenshot
  • Skedda - Skedda monthly view screenshot
    Skedda monthly view screenshot
  • Skedda - Skedda new user booking screenshot
    Skedda new user booking screenshot
  • Skedda - Skedda hours of availability screenshot
    Skedda hours of availability screenshot
Sistemas operativos compatibles:
Navegador web (independiente de SO)

139 reseñas sobre Skedda

 

Paul B.

1/3/2017

1/3/2017

Fuente de la reseña: GetApp

Simple interface, intuitive to use, flexible under the hood and great support.

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We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Puntos a favor

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Puntos en contra

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Consejos útiles

Try it, it's simple anyway but they'll help you all the way. The best experience I have ever had with a software company.

Cara T. Especialidad: Servicios para instalaciones Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

26/5/2020

26/5/2020

Fuente de la reseña: Capterra

This does what no other software can do.

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Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Puntos a favor

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Puntos en contra

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Satoko S. Especialidad: Construcción Número de empleados:  201-500 empleados Número de empleados:  201-500 empleados

20/12/2018

20/12/2018

Fuente de la reseña: Capterra

No customer service

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They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Puntos a favor

Great system which can use for fee with some limitation.

Puntos en contra

They change the system without notification.

Traducir a español

Respuesta: Skedda 22/12/2018

Hi Satoko,

Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below.

We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you.

News about system changes are published in-app and at https://updates.skedda.com.

Please feel free to reach out to us at [email protected] if you have additional feedback.

We wish you all the best for the start of 2019!

Thanks,
Sam at Skedda

Email 24/5/2017: 3h 22m
Email 18/7/2018: 51m
In-app message 10/7/2018: 17m
Email 20/12/2018: 47m
In-app message 20/12/2018: 2h 43m

Kari F. Especialidad: Artes escénicas Número de empleados:  13-50 empleados Número de empleados:  13-50 empleados

16/3/2020

16/3/2020

Fuente de la reseña: Capterra

Perfect for renting studio soace

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My overall experience with this program has been nothing but positive, any question we have had has been answered promptly and professionally.

Puntos a favor

We are at dance studio in a 6000 square-foot space with four rooms. We rent out these rooms during our off time (no dance classes running). The ease of reserving rooms for my renters has saved us a great deal of administrative hours. Cannot recommend this program enough!

Puntos en contra

The learning curve was a little bit challenging but that was really on our end

Rodney J. Especialidad: Propiedad inmobiliaria Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

9/8/2019

9/8/2019

Fuente de la reseña: Capterra

Great Software! Easy to use! Simple and Functional !

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Excellent. Great customer service. Responsive and friendly

Puntos a favor

ease of use. functional. very user friendly. obvious and clear.

Puntos en contra

does not have certain features like setting quotas on usage

Traducir a español

Respuesta: Skedda 12/8/2019

Thanks for the great review! And some good news, we launched booking quotas 2 weeks ago. As a much-requested feature, we're delighted to now offer quotas, configurable by time, bookable space and user tag!