Onfleet is a cloud-based last fleet management solution that offers route optimization, auto-dispatching, delivery analytics, and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat, and more. Onfleet supports deliveries in multiple countries around the world, in industries ranging from grocery and prepared meals to parcel, furniture, courier, pharmacy, and others.
Onfleet provides users with various filters and search capabilities such as text, time, or status-based queries for finding drivers, customers, and pickup/delivery tasks. The solution also features an internal communication platform that enables users to communicate with staff members and get real-time updates of specific jobs. A custom reporting and analytics engine is also provided that enables users to analyze various metrics.
Pricing is on a monthly subscription basis. Support is available via email, FAQs, and an online knowledge base.
Sonja J. Especialidad: Producción de alimentos Número de empleados: 13-50 empleados
Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!
I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!
I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.
Respuesta: Onfleet 25/11/2019
Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!
Sandile M. Especialidad: Alimentación y bebidas Número de empleados: 51-200 empleados
Effortless tracking of drivers and helps do give our customer the best service.
The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks.
The feature to give all the information for our customer and our drivers.
The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned.
Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.
Respuesta: Onfleet 19/1/2018
Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.
Fiordaliza C. Especialidad: Práctica médica Número de empleados: 501-1000 empleados
great for my job
keep tracking all shipping
perfect for everyone at work
I like everything about it
im please by this progam
Respuesta: Onfleet 14/3/2020
Thanks for your review! We love working with OneBlood and glad you're enjoying Onfleet too.
Safir A. Especialidad: Servicios para el consumidor Número de empleados: 2-10 empleados
Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes!
We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!
Ease of use, routing algorithm, the UI/UX, automated customer notifications
Price is a bit steep, but you pay for what you get.
Respuesta: Onfleet 22/1/2020
Thanks very much for your review,
Safir! The Onfleet team is excited to work with you and the Hamper team.
Kenny I. Especialidad: Materiales de construcción Número de empleados: 13-50 empleados
Helps me manage my fleet and monitor where my trucks are at at any given moment.
Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.
It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.
Respuesta: Onfleet 19/1/2018
Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!