Sobre Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
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Vídeo de Bitrix24
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precios de Bitrix24

Bitrix24 dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Bitrix24 está disponible a partir de USD 49.00/mes.

Precio inicial:
USD 49.00/mes Ver precios
Detalles de precios:
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $49/mo Standard: $99/mo Professional: $199/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license) Mira los planes de precios
Versión gratuita:
Sí
Prueba gratuita:
Sí

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Opiniones de Bitrix24

Calificación general

4
( 483 opiniones )
¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4
Funcionalidad
4
Facilidad de uso
3.5
Asistencia al cliente
4
5 opiniones sobre 483 Ver todas las opiniones
Maszni A.
  • Sector: Entretenimiento
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
3
5
Publicado el 22/3/2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Puntos a favor

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Puntos en contra

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Aliaksandr B.
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5
4
Publicado el 31/1/2021

A good software, but if only you live in CIS

Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Puntos a favor

A lot of features, a lot of integrations

Puntos en contra

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Alternativas consideradas

amoCRM

Razones para elegir Bitrix24

Because I want to got an 'all-in-one' solution, like: organizer of calls, leads, tasks and etc. I want to use the only one software for all of these features.

Software anterior

Zoho CRM
Hani khalilah A.
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
0
Funciones
4
Facilidad de uso
4
Asistencia al cliente
0
5
Publicado el 31/8/2021

Bitrix24 review

Puntos a favor

The free edition does an excellent job of allowing you to have a sense of whether Bitrix24 will be of value to you or whether it will not. The user interface is attractive and straightforward to use. The program is very responsive to changes in the calendar, making it a fantastic tool to keep track of your daily routine.

Puntos en contra

Compared to using the Bitrix24 application that can be accessed from the web browser, the desktop client has far less functionality. Overall, adding email templates and exporting items to be emailed is available, but it kind of confusing and i don't use it too often.

Lee H.
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1
1
Publicado el 31/1/2021

Complete Scam

If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!

Puntos a favor

NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.

Puntos en contra

difficult to train staff on, difficult and expensive to obtain support

Alternativas consideradas

Salesforce Analytics Cloud

Razones para elegir Bitrix24

we were seeking a solution with better CRM and quote abilities.

Razones para cambiar a Bitrix24

initial price was more attractive with b24. ended up spending many thousands more with b24 and wasted months of development time that Salesforce would have had available ( out of the box)
Danish Q.
  • Sector: Software informático
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
5
Facilidad de uso
4
Asistencia al cliente
3
4
Publicado el 28/7/2021

I love Bitrix!

It has been 2 years and as of now, i have not thought to look for any other platform. if ever anything pops up, i consult my service provider, and every time we see that it can be done or added to my existing package.

i will give it 5 starts for making my life easier.

Puntos a favor

More than 38 modules in one single place make this wonderful. I like that we use it for operations and analysis. The ability to customize even makes it more user accepted.

Puntos en contra

Took me time to think, however, yes it does need little help when it comes to reports.

Alternativas consideradas

Zoho CRM y Salesforce Sales Cloud

Razones para cambiar a Bitrix24

It had more features than we required at the moment, however, we know that in future we would be requiring it. So, having a product that is scalable is wonderful and it helped us quickly make the decision.
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