Sobre Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps. Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual and team level targets, analyze sales data and generate visual reports. Pipedrive's mailing system seamlessly integrates with multiple email service providers including Outlook, Gmail and Yahoo. Users can send and receive emails from multiple accounts using their Pipedrive account. The solution also integrates with various leading CRM tools to transfer contact details, communication history and other information across applications. Apart from these, the solution also integrates with Google Maps, MailChimp, Trello and Zapier.
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Vídeo de Pipedrive
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precios de Pipedrive

Pipedrive no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Pipedrive está disponible a partir de USD 12.50/mes.

Precio inicial:
USD 12.50/mes Ver precios
Detalles de precios:
A simple CRM starting at $12.50 per user per month subscription. It's easy to add or remove team members at any time. Mira los planes de precios
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Pipedrive

Evaluación de función

Relación calidad-precio
4.5
Funcionalidad
4.5
Facilidad de uso
4.5
Asistencia al cliente
4.5
5 opiniones sobre 2,314 Ver todas las opiniones
Christopher J.
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
5
Facilidad de uso
4
Asistencia al cliente
4

5
Publicado el 8/9/2020

The Best CRM In The Game

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Puntos a favor

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Puntos en contra

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Alternativas consideradas

Copper, Zoho CRM, Agile CRM, HubSpot CRM y monday.com

Razones para elegir Pipedrive

Trello does not scale well and was not comprehensive enough for my needs

Software anterior

Trello

Razones para cambiar a Pipedrive

Pricing, features and most of all a great and flexible UI/UX
Joseph V.
  • Sector: Hardware informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/5/2021

Big fan of Pipedrive

I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an integration consultant (pipedriveexperts dot com). I have helped hundreds of customers integrated dozens of different CRMs. No single solution is perfect but I find that Pipedrive is the right choice for a large majority of our clients. Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.

Puntos a favor

Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.

Puntos en contra

Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.

Razones para cambiar a Pipedrive

Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.
Svitlana U.
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 21/9/2021

A solid choice for a small business CRM

I find Pipedrive pleasant to work with, it's simple and efficient.

Puntos a favor

I like that you can call a potential or existing customer directly from the application, that makes keeping track on your sales activities very easy.

Puntos en contra

Certain features are buried deep in the structure, you need to know what you're looking for.

Alternativas consideradas

Salesforce Sales Cloud

Razones para elegir Pipedrive

Salesforce was too expensive for our company's situation.

Software anterior

Salesforce Sales Cloud

Razones para cambiar a Pipedrive

Pipedrive offered a much better pricing structure for us.
Eden B.
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 3/9/2021

Avoid this software unless you like terrible support + constant problems with features.

The fact is, there are SERIOUS issues with this software, their support do NOT know what they are doing at all... if you report an issue, their 'engineering' team will tell you its 'supposed' to work like that instead of fixing the issue (for example, you can select a calendar in google calendars, it then doesn't work right, and they will blame how the calendar was created, but there is no guide on how to create a calendar properly, you can select the calendar that is of a wrong time, and there is no warning that it wont work correctly to scheduler people until you start getting double booked.)

As an experience development agency owner of 15+ years, these guys need to seriously learn what customer centric design is, and train their engineering team as they seem to live in some kind of 'programmers' bubble. Their first tier support staff need serious training as they cant do anything troubleshooting wise and expect you to spend hours upon hours to troubleshoot the issue for them even if they can replicate the issue.

Customers would be VERY UPSET to know the issues we've uncovered that were never announced, like MASS email delivery issues... in a sales environment that would cost company's thousands, its cost us at LEAST 10's of thousands in sales before we realised and now send important sales emails via another method

Puntos a favor

The pipeline management is good in this tool, it has a good base feature set, the problem is however, that many core things are MISSING or dont work right out the box.

Puntos en contra

From the outset, this product looks good value, which is likely why it has so many great reviews, however, the more you use it and the moment you need to contact support, you realise the trouble you've got yourself into. If you are a team greater than one, then DO NOT use this software (remember, you might want to grow in future too).

Alternativas consideradas

HubSpot CRM, Keap, Salesforce Sales Cloud y Freshsales

Razones para cambiar a Pipedrive

We choose Pipedrive because of its pricing at the time, and its base feature set was enough for us to grow into, however, during this time we've grown to a large team and uncovered dozens of massive issues, to switch would cost us a considerable investment time and money wise, we feel stuck and cheated as this company is too busy spending money on flashy new features that don't work properly to fix major issues with their workflow and existing feature set.
Lorraine Z.
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
3
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 11/8/2021

Um bom relacionamento

Rapidez

Puntos a favor

Facilidade de encontrar as informações e navegabilidade (UX).

Puntos en contra

Ter que utilizar o Zapier para fazer integrações para algo simples, como alternar a entrada do Lead para cada vendedor.

Alternativas consideradas

HubSpot CRM y Pipefy

Razones para elegir Pipedrive

O CRM do Active era muito engessado e precisávamos de mais autonomia.

Software anterior

ActiveCampaign

Razones para cambiar a Pipedrive

A facilidade em configurar as informações dentro do sistema.

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