Sobre Pomelo Health

Pomelo Health is a healthcare management system that helps organizations streamline operations, remove frictions and go further to provide better experiences for patients. The solution integrates seamlessly with leading EMR systems across the country. Our patient engagement platform includes appointment reminders, online booking, secure messaging, mobile check-in, queue management, digital patient forms, secure telemedicine, and more.
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precios de Pomelo Health

Pomelo Health no tiene versión gratuita, pero ofrece una prueba gratis.

Precio inicial:
Sin información del proveedor
Detalles de precios:
Contact Pomelo Health for pricing details.
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Pomelo Health

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4
Funcionalidad
4
Facilidad de uso
4
Asistencia al cliente
4.5
5 opiniones sobre 39 Ver todas las opiniones
Usuario verificado
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 31/3/2019

Integrated to EMR's! No double entry needed

Puntos a favor

Integration to EMRs, secure, user friendly, customizable

Puntos en contra

even if the product is 100% integrated to your EMR, the first configuration of the dashboard for professionals is complex

Johann V. Johann V.
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
3
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 22/8/2019

Family Practice using Chronometriq

Very happy with it overall.

Puntos a favor

It reminds my patients very effectively about their pending appointments and our no-shows have significantly decreased. Pts now also have enough time to cancel their appointments, leaving us with time to fill those slots.

Puntos en contra

The interface to set it up was initially somewhat clumsy and glitchy but now improved and easier to navigate. It is somewhat pricey compared to other similar vendors out there for the same type of service but the stability and customer service clinched it for me. I hope they will incorporate direct and mass messaging to patients in future.

Anne M. Anne M.
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
2
Funciones
3
Facilidad de uso
3
Asistencia al cliente
4

3
Publicado el 19/11/2019

I was hoping for a better product

There were difficulties setting up and learning curves.

Puntos a favor

That we are using a Canadian Company. Our old appointment reminder system was in the US.

Puntos en contra

The self check-in is a waist of money. It barely works, have to constantly update. We actually stopped using as it was not worth the headache. Also I was under the impression we could use different options per providers to contact patients with appt reminder. This was not the case, its all one option or not use it at all.

Respuesta de Chronometriq

Hi Anne,

Thanks for your collaboration in providing your feedback to us.

Our team is working continuously to improve the user experience that we highly value. We took note of your feature request and we can tell you that it's definitely on our road map We will keep you posted!

In the meantime, kindly note that you can link different custom messages per reason for visit and even per alert types!

You are welcome to contact [email protected] should you need any guidance in modifying your settings to best suit your clinic needs.

Thank you again, and have a great day!

The Chronometriq Team

Respondido el 20/11/2019
Alicia F. Alicia F.
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
0
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 19/11/2019

Family Practice - Online Booking

It is a great service for patients!

Puntos a favor

The patients are able to go online and look at their schedule and compare to the office availability. When the physicians schedule changes, the program is easy to change and open up the schedule for online viewing.

Puntos en contra

We had a few issues in the beginning with patients booking online and it not merging through to our EMR. It was a quick fix and there have been no issues since!

Patients have a hard time figuring out how to cancel the appointments they have booked online, so offering a note on how to do that during the booking process may be beneficial!

Sorour H. Sorour H.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 19/11/2019

Good service

We are over ally happy with chronometriqu.
They have good customer support that we always could easy reach to and ask for help.

Puntos a favor

I like the option of online booking as it helped us in decreasing our incoming phone call loads. It's very user friendly and has variety of options

Puntos en contra

Using their appointment reminder, sometimes it shows the name of our clinic when sending reminder to a patient and sometime doesn't. It causes some confusion for people receiving it

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