iOFFICE is a cloud-based integrated workplace management (IWMS) and facilities management solution that helps organizations to manage their business operations and workflows. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more.
iOFFICE enables users to store multiple building floor plans and calculate space utilization in a variety of ways, such as occupancy, room type or by groups such as cost center, project team, organization level and more. Users can manage room reservations and book space, invite guests using calendar functions, coordinate services like AV equipment and get turn-by-turn directions to space.
iOFFICE also offers reporting capabilities, so team members can see how their space is being utilized. The solution includes asset tracking and searching as well as automatic contract expiration notifications.
Support is offered via phone, email and other online resources.
Usuario verificado Especialidad: Entretenimiento Número de empleados: 13-50 empleados
iOFFICE is not a tool, but rather a toolbelt for all companies who wish to simplify processes and reach goals more quicker and more efficiently.
iOFFICE is very user friendly but like anything, takes a little time to get fully acclimated with. I would not necessarily consider this a con, maybe just a reality of life.
Erin M. Especialidad: Biotecnología Número de empleados: 201-500 empleados
We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.
The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!
Some kinks still in the visitor application, some of the areas are not as user friendly as others.
Respuesta: iOFFICE 26/6/2019
We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.
Jocelyn H. Especialidad: Entretenimiento Número de empleados: 5001-10,000 empleados
Overall iOffice has been a great addition to our office as a way-finding and space planning tool, however iOffice feels like it was designed for smaller office with low volume of floor plan and occupancy changes. Office does not seem scalable for companies that are moving people around frequently or making updates daily, as it lacks the ability to make mass changes, and there's no way to preview the floor without having to publish it to the live site. There is also a lot of limitations to syncing iOffice data with other existing platforms that our company uses, and requires extra API development internally just to build connectors for instant updates.
Easy to use and train others to use the software.
Ability to set customized permission levels per module (asset, space, mail etc).
Good customer service.
Compatible with Single-Sign On.
Lacks main features such as the ability to create mass changes in occupancy, auto/scheduled publishing floor plans or move lists.
Maintenance of floor plans is tedious: does not support xRefs in CAD files, SoftSpace only runs on PC/Windows, floor plans cannot exceed 999kb or it will load really slowly.
No function to preview or hold floor plans in "draft" before publishing to live site.
Respuesta: iOFFICE 8/7/2019
Thank you for sharing your thoughts with us. We're so pleased to know that iOFFICE is a great addition to your workspace, and that it has been easy for you to use and train others. However, I am sorry to hear we missed the mark on some key features. Tedious is never a word you want to hear when it comes to software. Know that we take your feedback seriously. We're also in the process of making some major enhancements to our space and move modules such as the ability to "shelf" employees while you decide where to move them, faster load times for users, and a new forecasting view in our stacking diagram. We realize working with development and IT can be cumbersome. We're also working on a solution that will make connecting to other platforms even easier by cutting out the need for middleware to act as a bridge between our workplace management software and your applications. We hope these, among other updates, will make your experience with iOFFICE even better in the future.
Sara B. Especialidad: Software informático Número de empleados: 10,001+ empleados
We have not yet gone live with the software yet as we are currently implementing the Space and Moves module. Our goal has been to automate many of our processes related to Space, Moves, Hoteling Reservations and Service Requests. Prior to going live we are seeing positive improvements in the system that will help us to get rid of multiple outdated spreadsheet and inaccurate space data and the ability to easily track moves and report on the data.
The reason we selected iOffice was because of it's friendly user interface and overall pricing.
There are several limitations in the software for a larger corporation. We are finding out there are several functions we would like that aren't currently available. Security around who can see what in the directory, automated approvals, automated organizational hierarchies, etc.
Respuesta: iOFFICE 17/7/2019
Thank you for your review. Getting rid of outdated spreadsheets with inaccurate space data and gaining the ability to easily track moves and report on the data sounds like a major win. However, it concerns us that iOFFICE is missing some functions you need. Your account manager should be reaching out to you to discuss these items in more detail and come up with a solution. In the meantime, don't hesitate to reach out if there is anything we can help you with!
Russell B. Especialidad: Entretenimiento Número de empleados: 501-1000 empleados
Having all my systems under 1 umbrella makes things easier for me the Facilities Manager and also our Legal and AP team as well. One system, one contract and one invoice. Before ioffice we had several systems which was a pain to manage, train and maintain. I also like how ioffice finds more inovative ways to enhance our experience and help us better manage our Facility. I'm currently looking into sensor tech and way finders for our new expansion floor and current office. After the conference I saw potential to enhance the experience of our staff by using this technology. ioffice continues to make improvements and makes me look good by incorporating the new tech to our Facility.
We like the fact that we can tie in all our main functions like asset management, package tracking system, visitor check in system and our space manager system all under one umbrella. The software itself is user friendly so pretty easy for when we have to train new employees on how to navigate the system to find what they're looking for.
I still get the spinning wheel when I try to load my floor plans to view in Space Manager. It takes a while sometimes to load. It keeps asking my permission to run the system in Flash which only happens when I open ioffice. I also need to print clear copies of our floor plan on 11 x 17 paper which works sometimes but still can't read the names of the people at the desk locations.
Respuesta: iOFFICE 17/7/2019
Thank you so much for the great feedback! It's wonderful to hear that iOFFICE's single platform design has made your job easier and allowed you to combine multiple systems into one. We were so glad that you attended our User Conference and are delighted to know you walked away with valuable information on sensors, wayfinding, and employee experience. Your concerns with the Space Manager and printing will be passed along to the correct team. Please let us know if we can ever be of assistance and we hope iOFFICE continues making you look good!