Sobre eWay-CRM

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales. The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.
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Vídeo de eWay-CRM
eWay-CRM Software - 1 - miniatura
eWay-CRM Software - 2 - miniatura
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precios de eWay-CRM

eWay-CRM dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de eWay-CRM está disponible a partir de USD 24.00/mes.

Precio inicial:
USD 24.00/mes
Versión gratuita:
Prueba gratuita:

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Opiniones de eWay-CRM

Evaluación de función

Relación calidad-precio
4.7
Funcionalidad
4.5
Facilidad de uso
4.5
Asistencia al cliente
4.8
5 opiniones sobre 318 Ver todas las opiniones
Fernando
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/3/2021

A+++. The Best CRM Software in the Market

I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager. The thing was free and Microsoft did not care to update it and discontinued it. I spend 2 to 3 months checking almost all CRM software I could find before selecting one to replace Microsoft Business Contact Manager, as I wanted to make sure I did this only once. I picked eWay-CRM and I picked right. Imported the old database without any issue and set it up and customize it myself, even though I have no IT background. Very easy to set up and to customize.

Puntos a favor

Things that I like the most: 1. Customization. You customize the forms, the views, the database, the workflows, and everything and use them whatever way you want to use them. Really. 2. The breadth of features. Whatever you want to do, eWay-CRM has a way to do it. 3. Customer service. You call customer service in the USA any time during working hours and [SENSITIVE CONTENT HIDDEN] will pick up the phone in 5 seconds and solve your issue pronto. 4. The stability. Windows 10 and Office have dozens of updates and changes. You can always count on eWay-CRM to be there, stable, available 100% of the time. 5. Reliability. Everything is backup in the cloud instantly. My data is safe.

Puntos en contra

I like eWay-CRM so that much that I cannot think on anything to change, except some very minor icon function changes I suggested in the online forum. Has not been changed because fellow users did not agree with my suggestion. I can live with that and recognize that that only changes with a lot of users support can be implemented.

Thomas
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 19/10/2022

Just getting started- but impressed

We had an excellent experience. Their team (lead by [SENSITIVE CONTENT]) did an excellent job bringing us along with the trial. Easy integration into our workflow is key

Puntos a favor

The MS Out look plug in aspect of the product makes it incredibly easy to adopt and integrate into daily workflows.The ability to adapt the product and configure it to meet our needs without an outside consultant makes it possible to get the CRM we want without all the extra questions, costs and consulting

Puntos en contra

Still learning- nothing to negative at this point.

Alternativas consideradas

Salesforce Sales Cloud

Razones para elegir eWay-CRM

We need something that was a bit more focused on the Sales process and the integration and ease of use made the decision for us.

Software anterior

Bitrix24

Razones para cambiar a eWay-CRM

Ease of use and pricing
Radek
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
3
Funciones
2
Facilidad de uso
4
Asistencia al cliente
5

3
Publicado el 7/4/2021

great tool for Outlook users

Puntos a favor

outlook integration (easy to implement for outlook users)
contacts, companies and leads management is great both for sales purposes as well as for statistics
email categorization
marketing campaigns work great there (both professional and classic emails)

Puntos en contra

mobile app works good and it is fast but email preview is limited and attachments are missing there
office 365 integration is missing - then document management would be much easier
sometimes search tool works slowly
task management might work better (e.g create task for multiple users)

Alternativas consideradas

Dynamics 365

Razones para cambiar a eWay-CRM

acceptable price and Outlook integration
Larry
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 18/8/2022

eWay-CRM is the way

Overall, very happy with eWay-CRM. As a small client they have reached out several times a year to check on my needs!

Puntos a favor

eWay-CRM allows the owner to customize which modules you wish to use/see. You can also put limitations on other users by classification/roles. Great product for a single or multiple users. Loved the fact that I can customize my own forms/pages to fit my needs or contract with eWay-CRM to assist. Product gives me flexibility to use with MS Outlook via Windows (desktop), Web based and on a Mac Book via Web.

Puntos en contra

eWay-CRM is constantly making improvements. A few items I would like to see is a training video/manual showing a day/week of a lead or client activity (processes). And a segmented users group; legal, accounting, sales, consulting, etc. to share processes/ideas.

Jan
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 30/3/2022

Satisfied customer

Using the software for more that 6 years, with growing number of users and still happy with the product.

Puntos a favor

Most important is the seamless integration with MS Outlook, which is our main tool. We don't need another system to log in and to work with. It helps with integration and motivates users to work with the CRM system without troubles and helps keeping all the data and proceses tidy and up-to-date.

Puntos en contra

Sales statistics could be better. We use our own system.

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