Sobre Act!

Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Act! also offers customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless. Act! has empowered the success of millions (yes millions) of small and midsize businesses across a wide range of industries. This vast experience helped us perfect Act! Premium with the most ideal feature set and almost no learning curve.
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Vídeo de Act!
Act! Software - 1 - miniatura
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Act! Software - 4 - miniatura

precios de Act!

Act! no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Act! está disponible a partir de USD 30.00/mes.

Precio inicial:
USD 30.00/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Act!

Evaluación de función

Relación calidad-precio
3.7
Funcionalidad
3.7
Facilidad de uso
3.7
Asistencia al cliente
3.3
5 opiniones sobre 682 Ver todas las opiniones
Thomas
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
2

5
Publicado el 7/5/2018

Love the ease of use for both entering data and retrieving info

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Puntos a favor

The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Puntos en contra

I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Paul
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 31/10/2019

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Puntos a favor

I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Puntos en contra

There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

Alternativas consideradas

GoldMine Premium Edition y Salesforce Sales Cloud

Razones para cambiar a Act!

Much better value for money, and lower overall overheads meant better for us as a asmall business
Sally
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
3
Facilidad de uso
5
Asistencia al cliente
1

4
Publicado el 18/11/2022

Basic CRM that does the job

Puntos a favor

ACT is easy to use and does what a CRM is supposed to do: manage contacts and contact information. It is easy to create contacts, companies, links and search for them. It can be used offline which makes it extremely convenient when there is no internet access (eg: business trips). The DB will synchronize when you are back online. Another thing is that it is an off the shelf product: it does not require any development to configure.

Puntos en contra

The software lacks customizable reports and dashboard. It is extremely complicated to setup a good dashboard with the reports that you need. There is not much options or flexibility, and the display does not always end up being right (missing items). So it is not the best for sales/opportunities management.

Respuesta de Act!

We love hearing from our customers Sally, and appreciate you taking the time to let us know how Act! is helping your business. We understand that you found some limitations around reporting and wanted to be sure you had access to these digital resources to help with your customization needs.

https://www.act.com/resources/

If there are additional features you'd like to see in Act!, we'd love to know and invite you to please submit a feature request by visiting this URL.
https://app.smartsheet.com/b/form/5833907456404e3d99cb5c440433f6a0

Thank you again for your feedback.

Respondido el 28/11/2022
Richard
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
2
Funciones
2
Facilidad de uso
1
Asistencia al cliente
1

3
Publicado el 21/10/2022

Marketing Automation AWFUL - Zero support

Puntos a favor

The way it’s supposed to work is ok. Not great. But getting it to work is a very heavy lift. And with inadequate support, it’s totally up to the user to figure it out.

Puntos en contra

Where do I start? Bottom line is that setup for marketing automation is nearly impossible. I’ve used successfully ACT! for more than 20 years. But marketing automation is a disaster. The documentation is unhelpful, and in some places, downright incorrect. It has lots of broken links. And their support staff, all offshore, knows nothing about how to help with the marketing automation feature. I had to hire someone who finally figured it out, by trial and error, after several weeks of work.

Respuesta de Act!

Richard, first let us say we're sorry that you're experiencing this problem, we're sure it's frustrating. We want to help and hope you'll reach out to us at [email protected] and provide your contact information so we can contact you directly.

Respondido el 4/11/2022
Maud
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
5
Facilidad de uso
5
Asistencia al cliente
3

4
Publicado el 13/11/2022

It offers a very comprehensive solution to grow the customer network.

Puntos a favor

Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.

Puntos en contra

Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.

Respuesta de Act!

Thank you Maud for taking the time to share that Act! is making your workday a little easier. We love hearing from our customers, so thanks again for sharing - this made our day!

Respondido el 15/11/2022

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