EPAY Systems Time & Labor is a time and labor management system created to conform to the unique labor needs, compliance requirements and working environments of any organization. As a cloud-based system, EPAY Systems Time & Labor offers the options of mixing and matching a variety of time-tracking devices according to the specific needs of a company.
The system includes a labor-budgeting module that operates in real-time, providing maximum visibility into all labor expenses. Payroll dollars can be managed by site, client or task, and the system monitors expenditures and provides alerts when a company comes close to hitting a particular budget.
An employee scheduling module is included in EPAY Systems Time & Labor, which can alleviate issues associated with a paper schedule. A self-service custom reporting feature provides insight into labor costs and allows employers to filter reports by a variety of criteria, including by individual employee.
EPAY Systems Time & Labor is suitable for business services, health care, construction, transportation, hospitality companies and more.
Jennifer T. Especialidad: Comercio minorista Número de empleados: 10,001+ empleados
I love how you can keep track of your hours, trade shifts, pick up shifts. You can also keep track of how well you are doing in different fields with the scorecards. It is also easy to request time off. Very easy to clock in and out, and back in and out for lunch. Very easy to use once you get used to it.
There is nothing I don't like about this software.
Anita L. Especialidad: Servicios para el consumidor Número de empleados: 5001-10,000 empleados
Overall, this is a very good user friendly/accessible product. It provides excellent time and attendance information needed/required. Reports provide detail information per selected specifications within the selected report. Great programmers/developers/ support staff to assist with customizing the application to your organization's needs/requirements.
Product featured/functionality when customized to specific needs / requests is provided with great training by EPAY training instructors to walk you through step by step how the requested functionality is to be applied. (Aliza is GREAT!!!)
Once in a GREEN moon there may be a delay in response to an inquiry that has been submitted to the helpdesk/technical team that requires research and testing; and requires a solution. This does not happen often but does occur at times. It is understandable that the helpdesk/technical teams do assist other customers and are working on other issues/requests submitted to them.
Jane R. Número de empleados: 51-200 empleados
Reporting is frustrating. I would like to see an employee record on one page, for all departments. I like simple arrays of data, no merged cells, no subtotals. Just data that I can export to do analysis.
Also, programming is not adequately tested in my opinion. After a recent version upgrade, when editing a lunch punch, the type of punch was changing from "Lunch" to ST. When I spoke to a service rep, they just stated that it was how the system was programmed. I stated it was a new problem and argued that changing a punch type should not be a passive, program-driven action, that it needed to be an active decision by an administrator. I wasn't happy with their response. As an employer, I have a problem with paying people for their off-duty lunch breaks.
Also, when an employee switches departments (at lunch break), the result is a split punch. For example, an employee whose home department is Growing, but clocks in for the morning in Maintenance. When he clocks out for lunch, the punch goes to his home department. So, we end up with multiple punches missing an in/out punch. The punches are there, but they are split between departments. We have employees with language and communication challenges. It could be that they need some training, but it would seem to me that when the employee in the example punches out for lunch, the department for the lunch punch would be the same department at the start of the shift. I'll try to save some screen shots, should you want to see some examples.
Ease of export into Paychex
Christian C. Especialidad: Servicios de información Número de empleados: 10,001+ empleados
We have been customers for over 2 years and we are very pleased with the service we have been provided from the A+ Support and Customer First attitude to the ease of use in setup and navigation of the system.
Ease of Use.
Lacks a few functions (we are on 6 currently).
Jim L. Número de empleados: 51-200 empleados
At the start, the training they provided gave me all the info I needed. We do not use a lot of the functions, however, the ones we use are easy and is a time saver. They have had a couple of updates and are great about informing us of the updates. When I need help they are quick to respond and keep me on the right track. Overall I am very pleased with Epay.
The ease of use and the time saved
After the last update, it seems to freeze up occasionally