Setmore


Logotipo de Setmore

 

798 reseñas (4.5/5)
 

Setmore is a cloud-based appointment scheduling solution suitable for a variety of business sizes and industries. Key features include an online customer portal for appointment booking, customizable email notifications and staff scheduling.

Setmore allows users to book, manage, analyze and access appointments through an online booking calendar. Clients can use a free customer-facing booking page to see availability and set appointments. Email reminders that go out to clients and staff can be automatically sent out when needed and can also include a custom message. Setmore can be integrated with a variety of social networks, blogging platforms, payment services and more.

Setmore is available for free for teams of up to 20 staff members. Larger teams or users who want more advanced features can purchase a monthly subscription. Android and iOS mobile apps are also available.

 

Setmore - Admin calendar
 
  • Setmore - Admin calendar
    Admin calendar
  • Setmore - Booking page
    Booking page
  • Setmore - Facebook integration
    Facebook integration
  • Setmore - Integrations
    Integrations
  • Setmore - Mobile app
    Mobile app
  • Setmore - Payment
    Payment
Sistemas operativos compatibles:
Mac OS, Linux, Navegador web (independiente de SO), Windows 10

798 reseñas sobre Setmore

 

Wendy A. Especialidad: Salud, bienestar y deporte Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

26/6/2020

26/6/2020

Fuente de la reseña: Capterra

Buen producto

Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
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Funcionalidad
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Puntos a favor

Excelente asistencia, se pueden manejar varios calendarios

Puntos en contra

El costo es elevado para mi en este momento

Gidon A. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

15/7/2020

15/7/2020

Fuente de la reseña: Capterra

Excellent appointment maker

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Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Puntos a favor

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Puntos en contra

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status

Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

Erik D. Especialidad: Música Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

9/7/2020

9/7/2020

Fuente de la reseña: Capterra

ALMOST PERFECT

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I love using Setmore. I've been using it for my other business in the Massage Industry which how I found this platform. It worked great for the wellness industry since the limited booking time frame issue wasn't a concern in that industry since appointments are never booked passed 12am (but it did lack other functions like contracts/document sharing and HIPPA protected file management for SOAP notes, etc.) – but as a booking system for a music studio it works great, minus that one issue with the 24-hour limited booking functioning.

Puntos a favor

The ease of use and great customer service.

Puntos en contra

The limitations on functionality, for example: it's impossible to book an appointment that passes 12am, therefore a 4 hour appointment from 10pm-2am has to be scheduled as 2 separate bookings (10pm-12am then 12am-2am) which is very inconvenient.

Suzi H. Especialidad: Salud, bienestar y deporte Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

30/10/2019

30/10/2019

Fuente de la reseña: Capterra

A few things I need that are imperative

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Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.

Puntos a favor

Super simple and works with you, quick easy and makes life simple

Puntos en contra

Really important for us and reasons why I witched:
We need to take varied deposit amounts
If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating
Sometimes when I contact customer support I feel like they dont listen
Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction?
Why can we not reuest payments off people through setmore- its a really great feature.
There's not enough characters for T&Cs & notes to the customer when booking.

Stacey-ann C. Especialidad: Ropa y moda Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

27/7/2020

27/7/2020

Fuente de la reseña: Capterra

Fair

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Great

Puntos a favor

It is easy to use and manage, also to keep track of my financials

Puntos en contra

You cannot combine services, like Fresha. That will be my main reason for trying another app. I would like to be able to build combos for clients to select.
You cannot issue discounts or coupons