Sobre Tracker

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The solution allows businesses to manage entire recruitment workflows, right from candidate sourcing and placement to employee onboarding. The integrated solution can be used to manage sales, CRM, recruiting, marketing, operations and onboarding activities from any browser on various systems, laptops, mobiles and tablets. Tracker offers one platform to manage your candidates, client contacts and leads, job and placement records, and everything in between. This allows you to easily see what is going on in your recruitment and sales pipelines, in one comprehensive system. The goal of the Tracker team is to help recruitment and staffing firms grow their businesses by using Tracker to build better relationships and to run their operations more effectively--the end result being the ability to build better businesses by building better relationships.
Company record
Customer support portal
Project activity planning
Opportunity management
Activity case history
Timesheets and expenses
Vídeo de Tracker
Company record-thumb
Customer support portal-thumb
Project activity planning-thumb
Opportunity management-thumb
Activity case history-thumb

precios de Tracker

Tracker no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Tracker está disponible a partir de USD 80.00/mes.

Precio inicial:
USD 80.00/mes
Versión gratuita:
No
Prueba gratuita:

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Reseñas de Tracker

Evaluación de función

Relación calidad-precio
4.5
Funcionalidad
4.5
Facilidad de uso
4.5
Asistencia al cliente
5
5 reseñas sobre 165 Ver todas las opiniones
Usuario verificado
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 51-200 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 31/10/2019

So much better than Bullhorn

Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.

Puntos a favor

The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations

Puntos en contra

There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report.

Steve R.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Usado A diario en Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 10/3/2021

Presidio SES Team Review

It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class.

Puntos a favor

Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well.

Puntos en contra

No integration capabilities into Presidio's ERP system; Microsoft Dynamics AX.

Shauna F.
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
3
Facilidad de uso
3
Asistencia al cliente
5

3
Publicado el 9/5/2018

Excellent customization options and customer service

Puntos a favor

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Puntos en contra

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Julia M.
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
0
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 2/2/2021

Great ATS software

Always helpful whenever I have questions or issues.

Puntos a favor

Great for keeping up to date with the staff's activity regarding our own clients and candidates.

Puntos en contra

Creating the best reports for our own needs, but my contact at Tracker helped tremendously.

Rachel B.
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 51-200 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 5/4/2018

TrackerRMS Customer Service

Puntos a favor

This program is web based, which is wonderful and can be accessed at any time. All the information is there, at any given time and available. The ease and functionality of this product is very reassuring. However the best review I can give is in regards to my customer service. One of the customer rep is and has been amazing. She is attentive and reacts and replies immediately with help to any issue I have had. She genuinely cares about taking care of her customers and is exceptional at what she does. I am grateful she is my Client Manager. I have zero concern when I place a ticket or email her that I will not get a response and resolution basically immediately. She is simply wonderful.

Puntos en contra

This program does time out quite a bit and logs me out as well in the middle of working. We also cant always have exactly what we want immediately, there has to be some development involved at times for certain things.

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