ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex areas of medicine.
ChartLogic EMR (electronic medical record) is designed to understand user workflow, specialty and personal preferences. The solution offers electronic charting capabilities that allow medical practitioners to view patient notes, medical history, referral letters and diagnosis codes on a single screen.
ChartLogic PM (practice management) helps in managing the administrative activities which include registration and scheduling, eligibility and verification, claims, billings and collections, user dashboards and reports. The module also integrates with ChartLogic EMR.
ChartLogic RCM (revenue cycle management) enables users to optimize financial performance. The solution manages the payer mix, case volumes and denials and disputes on a regular basis. ChartLogic also takes care of the claims continuum and provides practice staff access to detailed financial data.
John B. Especialidad: Práctica médica Número de empleados: 2-10 empleados
10/9/2019
10/9/2019
EHR/E-prescribing.
Ease of use. Easy to customize templates. Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents. Speech is good, not perfect, but saves my wrists from typing as the other EMRs had. Speech commands make adding text/Template text to notes easy. I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future.
The best part is their customer service. Spot on. Read a few bad reviews. Let me tell you, they never dealt with an EMR with bad service before.
Wish the patient portal was more user friendly, could allow patients to make appointments, request refills. A mobile version would be helpful to me also - in that I might be able to use it as a way to securely communicate with patients. The direct mail systems still has problems. I can't view xml files.
Eddie D. Especialidad: Hospital y atención sanitaria Número de empleados: 2-10 empleados
27/6/2019
27/6/2019
Better notes which have the key information required to get services covered and reimbursed are a main reason to use EHR. ChartLogic provides the flexibility and relative simplicity to make this process efficient. Tech support is excellent although I wish they were open a bit later.
Ease of customization. The ability to view an entire note as it is being built is a plus. Most EHR programs require that information is placed into the note section by section, in a certain order. Reality is that information is generally not provided to the doctor in an orderly fashion. Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.
Note creation is driven by Dragon Medical. Despite what I consider to have a fairly standard accent, I need to repeat myself frequently to get Dragon to work properly. The commands are buggy and work inconsistently.
Paulette C. Especialidad: Hospital y atención sanitaria Número de empleados: 13-50 empleados
21/9/2017
21/9/2017
We reviewed several softwares both PM and EHR some systems compatible some not with our office culture. Chartlogic married witg Advanced MD have proven to work for us thus far.. Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.
The internal workflow is fluid and conscice... They have an excellent, friendly, hands on and well infomred support team which is an added bonus on all fronts. We started with chartlogic in 2013 switching from a in office server based Medisoft PM and EHR and glad we did.
Since 2013 there have been several changes for improved processes and as a result of governmental regulations. ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.
Elly T. Especialidad: Práctica médica Número de empleados: 13-50 empleados
21/9/2017
21/9/2017
I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.
I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)
The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.
Genevieve P. Especialidad: Práctica médica Número de empleados: 2-10 empleados
24/6/2019
24/6/2019
The doctor and techs like the usability of the software. Unfortunately, even upon specifically asking, the company does not notify us of changes we will experience and issues that may occur when updates are installed. When they are reported, tickets are opened and nothing is ever done to resolve the problems... we have to learn to deal with them.
Our IT department has never had any issues coordinating the requirements for the updates.
Lack of promised follow-up, poor customer service and tickets not even being opened when requested (although, even when a ticket is issued, they are not addressed/resolved).
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