PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable features and functions. PrognoCIS provides a cloud-based solution will all US Government / CMS standards and compliance. PrognoCIS delivers a platform of stable and mature modules and features. EHR, Practice Management, Telemedicine, eRx to include approved electronic Controlled Substance. Revenue Cycle Management complements PrognoCIS for Medical Clinics looking for additional billing expertise.PrognoCIS EHR delivers a customizable and tailor-made EHR workflow with rich and specialty-specific content for clinics and hospitals.Telemedicine by PrognoCIS is leading the charge for virtual medical encounters. Telemedicine is a vital component of any medical software package. This feature allows for doctor / patient continuity of care and keeps delivering a trusted care relationship. Easily document encounters while maintaining eye contact through this device friendly application. User friendly to both patient and caregiver alike with a get started today turnkey button.There is a dedicated patient portal plug for your clinic website and allows doctors to communicate with their patients securely, share lab results, set appointments, request prescription refills, and more.
Mike K. Especialidad: Práctica médica
WhiteCoat Medical Group has been using PrognoCIS EMR system for about a year now, since launching our healthcare services. We use both their web EMR, mobile EMR, and Revenue Cycle Management. WhiteCoat offers medical home visits via our patient web platform where patients can utilize to make appointment requests. WhiteCoat providers are always on the go, thus requiring a simple and easy-to-use mobile EMR that can be used to chart the home visit on the go. We’ve been using PrognoCIS’ mobile EMR, which served us very well.
The reason why we continue to use PrognoCIS is because of the numerous customizable features that we can implement to tailor the system to our medical group’s needs. For example, we can bundle CPT codes as a custom CPT code that our providers can select, but more importantly, these CPT codes can be customized to be arrange alphabetically and to show up first when our provider get to the CPT code assessment and plan section. In addition to that, we can add various assessment and plan templates that our providers can use to quickly document things on the go. PrognoCIS also helps with the creation and implementation of such templates. We use both web EMR and the mobile application EMR. We use the web EMR for electronic prescriptions and when there needs to be more detailed charting, but the mobile application EMR, which is an iPhone app is also connected with the web EMR, is mainly used by our providers to chart while on the go on their iPhone or iPad. The mobile EMR is incredibly user friendly and intuitive. They also have a patient portal system that our patients also utilize to message the provider and also for patients to access their medical records on their phone. The patient portal is both web and mobile. PrognoCIS’ tech stack is robust and covers all the necessary platforms to efficiently and effectively chart. I highly recommend it.
The only thing I wish from PrognoCIS is an updated app with e-RX feature on the iOS application EMR, but after speaking with a PrognoCIS representative, there's a new version coming out. Looking forward to seeing it!
PrognoCIS also has Revenue Cycle Management, which we use, in addition to their technology platform. The billing system is seamlessly built into both the web and mobile EMR, which serves us well. It makes billing easy. Also, their billing managers take care of all our reimbursement needs. PrognoCIS is always willing to work out a Revenue Cycle Management deal that works for us, while providing us with great rates for over 25 EMR licenses for both web and mobile. No other EMR company is like this. I highly recommend that all medical groups consider PrognoCIS, and request a demo from Julia Young, if possible. This EMR system will serve you well now and in the future.
In addition to the customizable feature, PrognoCIS’ customer service is excellent. We’ve been working with Julia Young, who is a System Implementation Manager, and she is the key personnel who helped train all 25 providers on how to use the system, and she is the go to person to troubleshoot how to customize the EMR towards our operational needs. Julia is one of the main reasons why we continue business with PrognoCIS. She’s available by email, phone, and online meetings. She always tries to squeeze a meeting in, despite her busy schedule. She knows the system inside out, and is patient to learn our medical operations, so that she can tailor and further customize the EMR to make our medical operations and logistics more efficient.
My name is Dr. Roberto E. Puente, DPM, I own and operate a small solo, but very busy, long-term care podiatry practice that has been using PrognoCIS since July 2011. All patient encounters take place at nursing homes and assisted living facilities, so when we decided to go paperless and started to shop around for an EMR system, it became very clear to us that a cloud or web-based system was the way to go. After reviewing many systems, and taking many demos, we decided to go with PrognoCIS because it seemed like a very user-friendly system, with adequate and knowledgeable support staff, and very affordable when compared with other systems in the market at that time. After over two years of using the system, let me tell you that it has been the single best decision that my practice has made! It has proven to be everything that we expected from an EMR and more!! Other colleagues opted for specialty-specific, much more expensive systems, only to find themselves abandoned after the company closed or sold, and were left without reliable tech support.
The training/implementation period went very well. We were very fortunate to get such a knowledgeable implementer that was very patient with my skeptical nature, and made sure we where all ready to use the system in all its capabilities before we went live. The system is very easy to customize to any practice scenario, we are able to fully document even complex patient encounters in a matter of minutes. The progress notes produced are clear, professional, and we constantly get compliments on our accurate and timely documentation from other medical professionals and nursing staff.
The electronic prescription module is extremely easy to use. The EMR/Billing interface has proven to be seamless and extremely accurate. We were able to do without our billing service and process all claims in-house after a few months. Communication with the clearinghouse has been flawless in all aspects. We actually just achieved the Gold Standard of Revenue Cycle for Medical Practices award from our clearinghouse (Gateway EDI), which means that 99% of claims submitted are error free!
The system has very nice tools that allow you to achieve meaningful use with ease and confidence. PrognoCIS has allowed my practice to grow, while allowing me more time to actually do what I like; treat patients instead of getting slowed down with repetitive documenting, billing and administrative chores.
I wish I could tell you more about my experiences with their tech support, but to tell you the truth, I haven't had to call them in over a year. I am very glad to see that Bizmatics has continuously grown over the last couple of years and are now consider a top EMR vendor/manufacturer. I don't want to make it seem like it was all peaches and cream, implementing and training for a new EMR is a stressful task for any practice, regardless of size and specialty. That is why is so important to make sure you have a strong, knowledgeable support team behind you. We did have our minor difficulties at the beginning, particularly with the fax application and some issues with the automated uploading of ERA's from the clearinghouse. Both these issues have been fixed long ago, and we have been able to fax in and out of the EMR without any issues for over a year. The same thing with the ERA uploading, it has worked flawlessly for almost two years. I am so glad that we chose PrognoCIS and also very thankful to Bizmatics for such a great product.
Tatia B. Especialidad: Salud, bienestar y deporte Número de empleados: 51-200 empleados
Overall, my experience has been good.
Single sign on solution
User interface, ease of use.
Billing system ease of use
All MACRA/QPP Updates as well CPT/ICD/HCPCS codes updates are included
I cannot really think of anything at the moment.
Nina K. Especialidad: Práctica médica
At the presentation, it looked simple, straightforward, and user-friendly. Now, after updates, it is much more complicated and bulky. At the beginning, we had one technical support person, who was always available, helpful, and patient, so we really worked as a team. In general, the product is reasonably functional, satisfying our needs.
It requires too many clicks on different pages to complete some steps (eg., the Medications Section on the Face Sheet). There are too many different pages to be completed in general; it takes too much time to finish up a file. We don't have personal tech support person anymore; the ticket system is not that quick or efficient, and sometimes tickets get closed without being solved satisfactorily for us. There are open tickets since 04/14. To get a technical support person now takes much longer, up to two days.
All updates and changes change the system to the worse for users. Checkboxes are spread all over the page or even on different pages; simple and familiar symbols are switched to be more complicated.
On the other hand, when we, as users, asked to change or simplify certain things, we were told that it is impossible, or our requests were sent to the engineers and died there.
The latest update was not presented as a serious and complicated one. Training webinars were not recommended to take before its implementation, so the first week was a nightmare, and the first day was a total failure (with a full schedule!).
Come to a practice using it already, but don't just visit, stay for at least half of the day and watch how they are working.
Benita R. Especialidad: Práctica médica Número de empleados: 51-200 empleados
Compared to our previous software, this has many advantages with access, reporting, and adjusting for tax reporting. There are still some features that have not been implemented yet but look like they will make using Prognocis even better.
Cloud based so accessible from anywhere. I have run reports from Austria! Customized - Bahamas implemented VAT and Prognocis team was able to accomodate. Reports - great for generating historical data and I can choose the fields.
Many descriptions for the same CPT code so too many choices for the doctors - take time to filter through, so I have had to add customized CPT codes for quick finds.