BrightMove

Very easy to use

Puntos a favor

BrightMove continues to add new functionality to their software each year and has kept our firm first and forefront by maximizing the social media aspects of our job posts (compatibility with LinkedIn, Indeed, Twitter, FaceBook, Zip Recruiter and more).

Their customer service is not only excellent, but readily available when needed, as well as responsive (which is why we selected BrightMove all those year ago after evaluating all the other choices. They were the only ones at that time that offered a cloud based platform and that leading edge has remained throughout the past 13 years of use.

Auto-parcing a resume from Outlook or any other email service directly to the job, as well as direct candidate application features from our website and the ability to add customizable auto-pre-screens a nice feature.

Puntos en contra

Searching by job experience level is difficult unless candidate has year placed after their degree (the year it was issued). Auto texting to candidates is currently not available and candidate auto ping to email when new jobs are open need to be added (to the best of my knowledge not available yet).

The customer service is excellent the software is very user friendly.

Puntos a favor

The software is very easy to use and to navigate around. The reporting is easy to read and very useful when we have to present data to our clients. The customer service is excellent and they are always willing to listen to our concerns.

Puntos en contra

The application process for our candidates have not been the best. They system is not compatible for all users and candidates have had trouble trying to apply using their phones at times. There seems to be glitches every now and then in the application process.

Puntos a favor

The vendor has excellent customer service. The product provided is decent for the price you pay. The functionality makes it easy to train new employees on. Searches are easy to maneuver and the customization for this system is very flexible. I would recommend this to a start up company.

Puntos en contra

I least like the following:

Implementation is lacking: While there are tools in place to teach you how to put triggers into place unless you understand technology on what I'd describe as an intermediate level they may not function the way you'd like them to. The owner of our company stated that when they purchased the system for use any customization beyond the standard template software had to be completed on their own. When I started working with Brightmove there were many triggers that did not function the way they were intended to for what the owner needed. Simple operator error that I was able to fix, but it's not exactly simple for a person not as familiar with some of the tech intel.

Data Manipulation: Data Analytics is hard to gain with this system accurately. There are multiple ways to manipulate the data and therefore makes it almost impossible to set tiered goals for the staff as the data is then not broken down completely. The numbers can be spoofed due to this oversight.

Consejos útiles

I would look carefully at it before deciding it's right. The price is very fair for a start up company and the system is definitely easy to navigate. However, there are some downsides as well. The downsides, however make it worth the price you pay for it as a more polished system might be slightly more expensive. I think that we have stuck with this system for so long due in great part to the fact that our company was able to make it work and the customer service is above par. However, as we are moving into a mid level range we are definitely open to other options now.

There are several features that I really appreciate: 1. The ability to source candidates through searching their whole profile, not just their resumes. 2. The ability to connect candidates to opportunities that they have been submitted to and track all communications and submission workflow 3. That applicants have self serve ability to apply to roles, update availability and resume, etc.

Puntos a favor

It's very user-friendly and you can ask for support and get real-time support without calling. I also LOVE the resume parsing feature and the fact that you can request additional features/functionality.

Puntos en contra

This is more of a suggestion for improvement but it would be better if the search results field were fully customisable. i.e., if you want to see `Title, Location, Rate' it would be better. Currently, it's fixed with Applicant Name, Current Title, Current Company, Status, Placement, Available Date, Update Date, Update user, Email, Score.

Easy to start, easy to learn to use, and limitless options to customize yourself.

Puntos a favor

Great value for the monthly cost. Fields are easily customizable along with processes. Integrates with email and has an internal job board posting that is connected to probably 100 social media/external sites. Resume parser is one of the best out there. Easy and even has a Chrome Extension for LinkedIn. Dashboard is easy to navigate and customize.

Puntos en contra

When you open attached resumes from clients, they aren't in the format they submit them in. More like a text type doc so a lot of the formatting is removed.