Soffront Sales and Marketing Automation - CRM


Logotipo de Soffront Sales and Marketing Automation - CRM

 

23 reseñas (4.5/5)
 

Soffront Online CRM is a Customer Relationship Management and Marketing Automation solution for mid-size companies in a wide range of industries such as construction, telecommunications, manufacturing, engineering, and more.

Soffront Online CRM offers a single database between marketing and sales as an integrated solution that includes lead management, email and social marketing, marketing automation rules, sales workflows, sales prospecting tools, forecasting management tools, customization tools, and more.  

Users can also customize the system to create a sales process that matches existing workflows, and is able to be broken into stages and defined tasks. The software can even be configured with drag-and-drop tools, instead of programming or needing external IT knowledge.

Soffront Online CRM is an entirely web-based system, with no need to install anything and the ability to access the system from any preferred web browser. Data is backed up daily, and updates are made in real time.

 

Soffront Sales and Marketing Automation - CRM - Centralized Lead Details
 
  • Soffront Sales and Marketing Automation - CRM - Centralized Lead Details
    Centralized Lead Details
  • Soffront Sales and Marketing Automation - CRM - Email Nurturing Sequences
    Email Nurturing Sequences
  • Soffront Sales and Marketing Automation - CRM - Marketing Automation Designer
    Marketing Automation Designer
  • Soffront Sales and Marketing Automation - CRM - Sales Forecasting
    Sales Forecasting
  • Soffront Sales and Marketing Automation - CRM - Scored and Ranked Leads
    Scored and Ranked Leads
  • Soffront Sales and Marketing Automation - CRM - Sales Workflow
    Sales Workflow
Sistemas operativos compatibles:
Mac OS, Navegador web (independiente de SO)

23 reseñas sobre Soffront Sales and Marketing Automation - CRM

 

Usuario verificado Número de empleados:  13-50 empleados Número de empleados:  13-50 empleados

16/3/2018

16/3/2018

Fuente de la reseña: Capterra

Good marketing automation software

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Puntos a favor

Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation.

Puntos en contra

Duplicate creation, need option in multiple fields or user can select based on his fields. Edit option should be given

Tresha I.

14/5/2018

14/5/2018

Fuente de la reseña: Capterra

Easy to use and reliable

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Puntos a favor

We have used this product for 20 years. It has been very reliable throughout the years. In the early years we had to archive the data annually to be performance effective. In later versions this was not necessary. The search capability is very flexible and allows for many variations. Overall this software is really good.

Puntos en contra

The report writer is limited and is not very robust. They have some canned "types" of reports and that is all you can get. You can get to the data easy but not in a nice formatted report format.

Hassan K. Especialidad: Marketing y publicidad Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

10/1/2018

10/1/2018

Fuente de la reseña: Capterra

Great CRM for my marketing business

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It allowed me to get a Lead to a Customer quickly while capturing all the notes and interactions along the way.

Puntos a favor

When I get a lead from the website it goes right to the CRM and the sales team can follow up. The stages it goes through from Lead to Customer is intuitive and helps by not letting any leads fall through the cracks.

Puntos en contra

I'm looking for them to do some improvements on their phone app. It's too simple and needs additional functionality.

Kyle F. Especialidad: Software informático

27/4/2016

27/4/2016

Fuente de la reseña

Soffront Feedback

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Puntos a favor

The flexibility of the product and the ability to customize it the way we want to use it.

Puntos en contra

The product itself is not all that user friendly, new functions cannot be easily be learned on your own, and the documentation is pretty lacking. Typically requires training from Soffront, at a cost, just to fully understand how to utilize different pieces of the product.

Consejos útiles

get some hands on experience and make sure they fully understand what their needs are before exploring a solution

Nicole T. Especialidad: Consultoría de gestión Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

10/1/2018

10/1/2018

Fuente de la reseña: Capterra

Our team has successfully used Soffront for years. They have great features and excellent cust svc!

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Puntos a favor

I like that it was easy to customize the tabs specifically to our sales cycle. Soffront makes it very easy to stay on task and organize the sales process.

Puntos en contra

Some actions with Groups aren't as intuitive as other actions in the software, but I usually figure it out. As with many programs, it takes a little practice to remember everything.