SimplyBook.me


 
SimplyBook.me is a cloud-based scheduling solution designed for service businesses in multiple industries. It provides a booking site so that users can accept online bookings, collect client feedback to optimize revenue and service performance and send email and SMS appointment reminders to both service providers and clients. The tool allows users to send out promotions, set up recurring services, link service providers or select services and customize options for the booking site. Customization includes adding the booking system as an iFrame or adding a booking button to a website or Facebook page. Clients can access the booking page from multiple devices, make bookings and can cancel bookings when required. Service providers can synchronize their personal google or outlook calendars to their SimplyBook.me booking calendar. The solution provides booking widgets for Facebook, WordPress and other CMS systems. Pricing is based on a number of bookings and number of chosen custom features.
 

SimplyBook.me - SimplyBook.me Calendar
 
  • SimplyBook.me - SimplyBook.me Calendar
    SimplyBook.me Calendar
  • SimplyBook.me - SimplyBook.me Dashboard
    SimplyBook.me Dashboard
  • SimplyBook.me - SimplyBook.me Services page
    SimplyBook.me Services page
  • SimplyBook.me - SimplyBook.me Multiple locations
    SimplyBook.me Multiple locations
  • SimplyBook.me - SimplyBook.me Book services
    SimplyBook.me Book services
  • SimplyBook.me - SimplyBook.me Sign in
    SimplyBook.me Sign in
Sistemas operativos compatibles:
Navegador web (independiente de SO)

834 reseñas sobre SimplyBook.me

 

Ivan E. Especialidad: Aprendizaje en línea Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

17/11/2020

17/11/2020

Fuente de la reseña: Capterra

Excelente sistema para reservas

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Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Puntos en contra

En este momento no he encontrado ninguna

Kostas O. Especialidad: Producción audiovisual Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

16/9/2020

16/9/2020

Fuente de la reseña: GetApp

Not flexible enough

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If it works for you, the app is great and easy to use. It does not work for me and I think the whole design (not taking into account the time based nature of bookings)

Puntos a favor

Easy of use, many integrations with other software. Fast interface, simple

Puntos en contra

The app has a very big flaw design that cannot be worked around.
If you charge by the hour it is impossible to configure it. Every service and product has a static price which does not depend on duration. How is this even possible in a booking app?

Let's say you are providing lessons. You try to create the service. The duration is fixed and so is the price.
So if you want to create 1, 2, 3, 4-hour sessions, you have to create "service-addon" one for each set of hours. So if you want anything from +1 hour to +10 hours you have to create 10 service add-ons just because they do not have per hour price.

But I could ignore that. This would be a one time work that I would do. Here is the real deal-breaker.
Let say you have created your +1 +2 .... +10 hours for your service.
Now you want to add real add ons to the service. For example use a video projector, VR-facilities, etc.
You create that add on service, but the price you assign is based on a fixed time and does not take into account the total number of hours of the whole service.

This means, in the previous example, if the customer chooses +1 hour or + 10 hours, the cost for the "video projector service add on" would be the same!!!.

How can a booking software ignore the duration of an appointment?

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Respuesta: SimplyBook.me 30/9/2020

Dear Kostas,

Thank you so much for taking the time to leave us your feedback, we truly appreciate it!

Regarding your issue then yes the system is built up with the premises that you define the time length before hand and hence this problem. We are sorry to hear that our solution did not cater to your needs.

All the best
The SimplyBook.me team

Taylor P. Especialidad: Propiedad inmobiliaria Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

24/8/2020

24/8/2020

Fuente de la reseña: Capterra

A Scheduling Service that is more than just that!

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Great Service, was up and running in no time!

Puntos a favor

SimplyBook.me is MUCH more than a simple appointment setting service. It stretches far beyond that and covers other areas you wouldn't even imagine. I would highly recommend SimplyBook.me to any colleague!

Puntos en contra

I honestly can't think of anythhing else it could provide other than its own CRM maybe.

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Respuesta: SimplyBook.me 30/9/2020

Dear Taylor,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!

All the best
The SimplyBook.me team

Usuario verificado Especialidad: Administración educativa Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

30/9/2020

30/9/2020

Fuente de la reseña: Capterra

Comprehensive online booking for tutors

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So far it 100% fits our business. We managed to set everything using 10USD plan with 3 plugins (2way calendar sync, multiorder and product categories).

Puntos a favor

SimplyBook.me does not require any knowledge of coding, website support or other developper's skills. Moreover, you do not need your own website or domain to start it. Tens on plugins. For everyone and everything.

Puntos en contra

Prising is based on users and quantity of plugins. Just one additional plugin may force you to upgrade subscription.

John S. Especialidad: Servicios para el consumidor Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

21/2/2019

21/2/2019

Fuente de la reseña: Capterra

Overpriced and under spec'd

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IF I could find another system that had the functionality I need I would move to that one.

The cost would not be an issue if it had a better base product.
If you only need basic then stick with some of the free options out their.
I have made about 20 suggestions with zero idea of when or IF they will even be considered.
After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
I am not asking for much but they think they know better what people want/need.

Puntos a favor

Allows for a degree of automation to my business.

I can show images and descriptions for my categories and services which a lot of other systems do not.

Like the drag a slot function in calendar.

Like the SMS and email reminder system (but could be better!)

It adapts to most types of business which many others do not.

Puntos en contra

Very expensive for what it offers.
It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras.
If the core was better then I would be happy to pay for my business specific add ons.
Customer service is more of a cut and paste script routine.
There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them.
The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea.
Plus it does not provide real life feedback doing it their way.
I made these in the very first day of use
Suggestions /Requirements for SimplyBook.me

1) Email templates should have a WYSIWYG editor
2) There should be a Block Out option when making a booking on the calendar (admin only)
3) Emails should be sent in HTML not plain text. At least an option should be available.
4) There needs to be a “Pending Booking” email template.
5) It should be possible to switch on and off any email or SMS rather than all on or all off.
6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile.
7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required.
8) There should be a multi cart function

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Respuesta: SimplyBook.me 25/2/2019

Dear John,

Thank you for taking the time to give us your valuable feedback, we appreciate that.

FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one.

But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs.

Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users.

Kind regards
The SimplyBook.me team