Fresha


Logotipo de Fresha

 

1175 reseñas (5/5)
 

Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Fresha also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Fresha - Client booking
 
  • Fresha - Client booking
    Client booking
  • Fresha - Calendar management
    Calendar management
Sistemas operativos compatibles:
Navegador web (independiente de SO), Windows 10

1175 reseñas sobre Fresha

 

Vincent P. Especialidad: Productos cosméticos Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

6/12/2019

6/12/2019

Fuente de la reseña: Capterra

The best

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Puntos a favor

I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.

Puntos en contra

Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!

Emily P. Especialidad: Medicina alternativa Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

31/3/2020

31/3/2020

Fuente de la reseña: Capterra

Fantastic!!

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Loved it!

Puntos a favor

I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.

Puntos en contra

I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.

Tara baker B. Especialidad: Comercio minorista Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

24/8/2020

24/8/2020

Fuente de la reseña: Capterra

Great response time very impressed!

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So happy couldn’t be without it

Puntos a favor

Easy to use , any questions I need answering with minutes

Puntos en contra

I like it all, very happy can’t think of anything bad to say

Mary P. Especialidad: Servicios para el consumidor Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

13/1/2020

13/1/2020

Fuente de la reseña: Capterra

Not Recommended if you want to receive your funds

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Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

Puntos a favor

Very easy and intuitive to implement and use on a daily basis.

Puntos en contra

Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

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Respuesta: Shedul.com 29/1/2020

Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.

Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)

We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.

Thank you for all of your support and feedback

Mickey A. Especialidad: Salud, bienestar y deporte Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

22/7/2020

22/7/2020

Fuente de la reseña: Capterra

Shedul was free

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Terrible experience! They started charging when I inquired about it. I emailed and got it stopped. Then they started charging me again without my knowledge. It took several days and emails fighting it. I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company. I stopped using them. I want Shedul back

Puntos a favor

I liked it pretty much. I figured out most of how it worked. I like have online for everyone to see and book

Puntos en contra

IT wouldn’t let me put enough time between massages when customers booked online. They messed up my prices and I had to do a couple of massages for half the price. I had to go in and change it back. Can only correspond by email.