Sobre Kareo Clinical

Kareo a Tebra Company offers a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software. Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more.
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Vídeo de Kareo Clinical
Kareo Clinical Software - 1 - miniatura
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precios de Kareo Clinical

Kareo Clinical no está disponible en versión gratuita. La versión de pago de Kareo Clinical está disponible a partir de USD 125.00.

Precio inicial:
USD 125.00
Versión gratuita:
No
Prueba gratuita:
No

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Opiniones de Kareo Clinical

Evaluación de función

Relación calidad-precio
3.7
Funcionalidad
3.7
Facilidad de uso
3.9
Asistencia al cliente
3.8
5 opiniones sobre 365 Ver todas las opiniones
Cynthia
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 20/2/2020

#1 User-Friendly EHR Ever Used!

In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!

Puntos a favor

Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.

Puntos en contra

I would like to be able to attach documents to the internal email system when communicating with patients.

SLOAN
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/5/2021

Kareo Clinical

Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.

Puntos a favor

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.

Puntos en contra

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one I am denying all, it is time consuming to go through each one. Also, the denial reason section is limited. I wish I could click "other" and have a section to type my response. It is almost always the scenario where the pharmacy is trying to refill and old Rx and a new escript was sent in that they are over looking. I would like to be able to leave a msg for them with the denial. Another minor issue is that when we are gathering patients history we have the option in the chart sections "social history, & medical history" to add "custom items" this section you can add but not delete items.

Alternativas consideradas

CollaborateMD, Practice Fusion y Praxis EMR

Razones para elegir Kareo Clinical

We had significant issues working with these platforms. The front office program worked as intended but did not have a lot of convenience features such as referrals, msging patients easily, etc. Back office was a mess, the platform was always having technical issues, tech support was like two persons on the east coast who you would have to leave a vmail for every time and wait on them to call you back. The features for the providers to orders labs and most routine clinical tasks were missing from this platform all together.

Software anterior

CollaborateMD

Razones para cambiar a Kareo Clinical

Mostly because a colleague in similar practice showed us the ease of use. But really the ease of use and how simple it seemed to make things for that persons practice was the main reason.
Gabriel
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 17/10/2022

Don't buy Kareo. The only thing guaranteed is that you will lose money and customers.

Totally a disaster. I can not say anything but a complete failure. Patients cannot access the portal. 8 out of 10 patients cannot access the portal. The system constantly says that the DOB is not correct. Kareo intends that for each patient who cannot access the portal, the clinic performs a test. The system does not communicate in any email other than Gmail. Forget about being able to send intake forms or anything to patients who have Yahoo, and Hotmail, among others. For each claim, Kareo intends to do a test. If you decide to use Kareo, you better hire staff in your clinic just to make claims and do tests with Kareo every day. You cannot itemize invoices. The system is not easy to use. It cannot be customized. I can't recommend it. I guarantee you will lose money and customers.

Puntos en contra

I can't say anything positive. The experience has been so frustrating that I can't think of anything positive. All I can think about is how embarrassed I'll be with my next patient who can't access the portal.

Debbie
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
3
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 4/5/2021

Kareo Review

The support team is usually very helpful. We appreciate the ease of use of the clinical and billing (besides the issues with the medication portal). The only issue we have now Kareo and our other EMR system was having issues working together and getting a issue we were having resolved (its been 2 months). I had to get involved and now it seems as though both parties are working together to resolve our issue we is much appreciated.

Puntos a favor

Scheduling, Billing and ease of use with the EMR system (except for one issue).

Puntos en contra

Med Portal. Kareo uses a 3rd party at that controls how providers are allowed to send medications. We are a Pain Management Practice and at times need to be able to send pain medications outside the parameters that the Kareo 3rd party sets (1 pain med per 24 hours) this caused us set backs during clinic and we had to change to a different EMR system. We did not want to change but were forced to due to the parameters set by this 3rd party controlling the Medication Portal.

Alternativas consideradas

Sevocity

Razones para cambiar a Kareo Clinical

Our billing company uses Kareo Billing and they suggested it. We would have only stayed with Kareo if it didn't have the restrictions with prescribing pain medication as we were impressed with the ease of use and having all in one system (Scheduling, EMR and Billing) was very helpful.
Julie
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
3
Asistencia al cliente
5

4
Publicado el 14/9/2021

Great for 1st time EMR users

Overall it has worked well for our smaller company. We are still finding beneficial shortcuts in the system making our workload easier.

Puntos a favor

Kareo makes it easy to navigate through the system from start to finish

Puntos en contra

Sending medical records out, I wish there was an option to insert a date range.

Alternativas consideradas

AnyDesk

Razones para elegir Kareo Clinical

Total MD was what our billing company used, they had no knowledge of the EMR side of the product, so we just started researching and decided on Kareo

Software anterior

TotalMD

Razones para cambiar a Kareo Clinical

The easy of Kareo and the support

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