Sobre Kareo Clinical

Kareo a Tebra Company offers a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software. Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more.
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Vídeo de Kareo Clinical
Kareo Clinical Software - 1 - miniatura
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precios de Kareo Clinical

Kareo Clinical no está disponible en versión gratuita. La versión de pago de Kareo Clinical está disponible a partir de USD 125.00.

Precio inicial:
USD 125.00
Versión gratuita:
No

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Opiniones de Kareo Clinical

Evaluación de función

Relación calidad-precio
3.7
Funcionalidad
3.7
Facilidad de uso
4.0
Asistencia al cliente
3.8
5 opiniones sobre 362 Ver todas las opiniones
Cynthia
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 20/2/2020

#1 User-Friendly EHR Ever Used!

In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!

Puntos a favor

Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.

Puntos en contra

I would like to be able to attach documents to the internal email system when communicating with patients.

SLOAN
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/5/2021

Kareo Clinical

Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.

Puntos a favor

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.

Puntos en contra

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one I am denying all, it is time consuming to go through each one. Also, the denial reason section is limited. I wish I could click "other" and have a section to type my response. It is almost always the scenario where the pharmacy is trying to refill and old Rx and a new escript was sent in that they are over looking. I would like to be able to leave a msg for them with the denial. Another minor issue is that when we are gathering patients history we have the option in the chart sections "social history, & medical history" to add "custom items" this section you can add but not delete items.

Alternativas consideradas

CollaborateMD, Practice Fusion y Praxis EMR

Razones para elegir Kareo Clinical

We had significant issues working with these platforms. The front office program worked as intended but did not have a lot of convenience features such as referrals, msging patients easily, etc. Back office was a mess, the platform was always having technical issues, tech support was like two persons on the east coast who you would have to leave a vmail for every time and wait on them to call you back. The features for the providers to orders labs and most routine clinical tasks were missing from this platform all together.

Software anterior

CollaborateMD

Razones para cambiar a Kareo Clinical

Mostly because a colleague in similar practice showed us the ease of use. But really the ease of use and how simple it seemed to make things for that persons practice was the main reason.
Charles
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
1
Facilidad de uso
3
Asistencia al cliente
1

4
Publicado el 27/6/2022

Buggy with no solutions

Puntos a favor

Inexpensive and easy to use. We had a staff person who used for a solo practice and was familiar.

Puntos en contra

Features are buggy. Patient messages and communication is hard to use and does not attach to the patient chart, schedule is unwieldy and buggy. You can’t see blocked time in day view. There is also no audit trail for changed appointments. Lastly they fired the sales rep and did not honor his pricing and tried to lock us into a long term contract.

Melissa
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 30/6/2022

This company is highly UNETHICAL

I ended up firing My in house biller I called to cancel the service I was informed by [SENSITIVE CONTENT] that I had a contract and would be charged an early termination fee. I explained I am the owner of the business and I never signed a contract. My accountant [SENSITIVE CONTENT] had access to my email and electronically signed my name. That was the only communication kareo had with me personally and I wasn’t even me. Looking back in my emails [SENSITIVE CONTENT] asked [SENSITIVE CONTENT] if she was a system administrator and her answer was yes with no verification from me the owner. The early termination fee was $1194 which I paid. They were unwilling to waive it and told me since [SENSITIVE CONTENT] committed the fraud I should go after her. So as a small business who is already behind on billing since my biller wasn’t billing I should now pay an attorney to go after her for fraud? Not in my current budget. So after I confirmed the amount of $1194 with [SENSITIVE CONTENT] and [SENSITIVE CONTENT] From accounting two weeks later I get a bill for an additional $102 they are claiming it’s for taxes and can not waive. In my humble opinion they entered into a fraudulent contract and am holding me (a small business trying to get by) accountable. I refuse to pay any more money to this unethical company and will be making a complaint to BBB. I hope potential clients will read this and not use this company there are cheaper softwares out there with better business practices.

Puntos a favor

Software looks outdated and not easy to use.

Puntos en contra

Reports aren’t found easily when called customer support first time to find out how to log in since my former biller/accountant signed a contract without my knowledge and I had no access. I was kept on hold on and off for 40 mins with the man coming back from time to time making sure I was still holding until he hung up on me. Keep in mind all I was asking was how do I get access to a software that I pay for. Called back and
[SENSITIVE CONTENT] was able to help me get access to my account.

Isaac
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
3
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 11/6/2022

Easy to use EHR Ever Used

Puntos a favor

Kareo is; easy to use for individuals with little programming experience, all set with little preparation, great execution support, great client care, astounding layouts, structures and SALT Feature that cuts time and makes documentation a snap. The designing/show of EHR notes is coordinated and proficient. I love the amazing way I can choose what data to share and can undoubtedly do as such through the Care Coordination highlight choice in each note. I appreciate having all my clinical, charging, records, HIPAA supported/got Telehealth stage, Reputation Watch, client engagment, and much more...all from one seller! Finally, Kareo generally requests input on how they can improve and furthermore shows their worth to client care by giving brilliant correspondence, responsibility and see everything through to completion. Kareo offers an unrivaled stage and fair valuing. Enthusiastically suggested.

Puntos en contra

I might want to have the option to connect records to the inward email framework while speaking with patients

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