Concur


Logotipo de Concur

 

1287 reseñas (4/5)
 
Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s Travel and Expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s Invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s Intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
 

Concur - Trip search
 
  • Concur - Trip search
    Trip search
  • Concur - Travel details
    Travel details
  • Concur - Active reports
    Active reports
  • Concur - Mobile app
    Mobile app
  • Concur - Generate reports
    Generate reports
  • Concur - Submit claims through mobile
    Submit claims through mobile
Sistemas operativos compatibles:
Windows 7, Windows Vista, Windows XP, Mac OS, Navegador web (independiente de SO), Windows 2000, Windows 8, Windows 10

1287 reseñas sobre Concur

 

Daniel L. Especialidad: Dispositivos médicos Número de empleados:  1001-5000 empleados Número de empleados:  1001-5000 empleados

3/12/2019

3/12/2019

Fuente de la reseña: Capterra

SAP Concur

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overall, I really think this product is great and a huge improvement from our previous tool.

Puntos a favor

it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Puntos en contra

My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

Renaud M. Especialidad: Dispositivos médicos Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

6/10/2020

6/10/2020

Fuente de la reseña: Capterra

Fully featured , comprehensive app

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Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.

Puntos a favor

Full feature, relatively easy to use and integrate.
Nice evolution from the beginning
Good mobile application
Adding features regularly

Puntos en contra

Can be slow to use
Not always very intuitive
Credit card integration may not be flawless
While using the trip booking system, does not always display all options, hence takes longer than necessary

Rose N.

19/5/2018

19/5/2018

Fuente de la reseña: Capterra

Not what was described but useful in some aspects for invoice processing

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It keeps all of our invoices in one place.

Puntos a favor

Concur keeps all of our invoices in one place and allows all of our teams to review them without the hassle of invoices getting lost in the abyss of never-ending emails. Allows for comments from each user which can be viewed by all who receive the inv. Inv PDF can be downloaded and replaced, Inv extract captures each invoice line in excel which is useful. Duplicate inv. feature works great when OCR gets inv number right. Ability to edit invoices is great and we can see who changed what and the date using the audit trail but we can't export or capture this info.

Puntos en contra

It takes a min of 2 days to get an inv into the system but often takes longer and has taken up to 8, system often duplicates invoices or does not ever show up even though we get confirmation so we can't have them sent directly to concur, OCR sftw is not good, requires manual review. PO's don't work if you have to revise them. PO import also doesn't fully work and retains old info after updated. Thus PO/inv matching is useless. Does not offer inv. tracking so we still manually track them. No way to determine inv time w/ each employee or turnover time in a rept or export due to "system limitations." No useful/functional reporting. Auto routing does not work on project basis so we must manually route. No way to capture approvals w/ inv so we must screenshot every one and attach to PDF download. Can't use approval flows for projects and have to approve through comments and manually route. Employees can't see invoices after passing them to next person so finance still has to manually send copies upon request. System offers restrictions but all employees can access and change these settings eventhough they are not set as an admin and are supposed to have restrictions, which means they could bypass final review by accounting. Employees often chance currency type for other countries not knowing we pay in USD only, we can't lock this so the export fails if we don't catch it and finally; it took almost 4 months to get up and running w/ concur so we didn't even get to use free trial.

Jennifer J. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

8/9/2020

8/9/2020

Fuente de la reseña: Capterra

Significantly Reduced Company's Risks

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Overall, the system is great for what we wanted to do (made the whole payments process more streamlined, reduces risks, provides audit trail, etc.) and at a great price point with great support!

Puntos a favor

Relatively simple to set-up (incl. expense accounts, users, ACH, etc.). The implementation team on SAP Concur was great and made sure we have the functions we need and provided guidance/training to make sure we know how the system works. Excel integration to our accounting platform, Xero, is relatively easy to manage/process. I haven't looked into the XERO-SAP Connector app, but will do so in the near future.

The multi-user approval flow allows invoice owners to input the invoices they are responsible for and then goes to relevant department head for review/approval and finally to senior management for expenses greater than a certain amount -- the process greatly reduces our risk exposure and allows relevant parties visibility into the expenses.

Great troubleshooting team that responds quickly and resolves issues on a timely basis.

Puntos en contra

The application does not allow payments in foreign currency. I was directed to their partner, PaymentsHub, for this, but as of now, I'm still trying to get that system set-up because of issues with the bank.

Lashundra C. Especialidad: Servicios financieros Número de empleados:  1001-5000 empleados Número de empleados:  1001-5000 empleados

26/11/2019

26/11/2019

Fuente de la reseña: Capterra

Concur for travel expense

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Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

Puntos a favor

We use to have to do our expense Report by hand but now with concur the process is done in no time.

Puntos en contra

The mileage tracker in my opinion still needs a little work.