HiringThing

Our consulting company HR Annie Consulting began using HiringThing for one of our clients a few years ago. Ever since, even though we get exposed to other programs, Hiring Thing is our #1 recommendation. Even clients who we no longer consult, remain loyal users of this platform for recruiting, applicant tracking and retention of their candidate files.
Another thing I love about Hiring Thing is that their team is always conscientious and open to their user's ideas for improving what is already great! When they make an upgrade or add on a service, I have never had significant downtime learning or acclimating to any changes.
The customer service from their team is quick, responsive and proactive in helping our team find solutions to increase our applicant pool, which for hard to fill positions has been invaluable!

Puntos a favor

There are a lot of tools and they are easy to use. Whenever I've had a question about anything, their team has been really helpful.

Puntos en contra

The price and options keep changing so it's hard when we are a pass through agreement with our clients and suddenly have to charge them more...even worse, when we don't catch it and aren't passing the cost through. Maybe a different rate package for companies that are referring use for tithed clients or a referral bonus??

Puntos a favor

I both recruit and use this ATS across multiple high tech clients. No other ATS had this feature. HiringThing provides easy of use for hiring managers, affordability and a solid platform of features for savvy recruiters. With more use is more enjoyment, I especially appreciate the larger resume view area. Other ATS are clunky in comparison. My first time ATS user clients/managers find it easy to use and I appreciate the extensive options. We've come to rely on the notes area which provides a snapshot of activity timeline and interview notes. The help/tutorial area is robust, engaging and effective for quick How Tos. I began using their background check provider- Crimcheck- easy to set-up, pricing is 40% lower than HireRight and easy to access internally with two clicks at the candidate profile.

Our results- better social media presence & sourcing, ease of scheduling interviews and effective hiring manager and candidate communication produced better qualified candidates and faster overall hiring.

Puntos en contra

These are small and most could be solved if I ask questions or check their extensive Help Area- 1. preview outgoing messages. 2. Adding a ready to use and change employment application would help clients who have a solid payroll system but don't have or use an HRIS system. Woofoo does not seem to be sufficient.

Puntos a favor

* Very reasonable pricing options in comparison to comparable softwares
* Customizable options to meet your business needs
* Easy to setup job postings and to get them posted, also able to save profiles and recreate the posting as needed

Puntos en contra

* Hard to track a candidate who has applied multiple times to different positions and the notes that are taken for the profile on one position is not readily available when candidate is screened by another recruiter for a different position;
* Widget does not allow any form of sorting on your home webpage screen. The most recent position goes to the top of the list. No option to split postings between say front line positions vs. management positions;
* Screening questions can be bypassed by indeed.com's "apply now" button, so screening question is not consistently adhered to;
* The functions of rating a New Applicant candidate moves them immediately to a the Rated Applicant without allowing for the option to move them there or archive them;
* Weak filtering of international applicants

I am an independent recruiter and value fast, easy to use, nice user experience over customization, features, and workflows. HiringThing has worked great for me. It probably does not meet the needs for a larger company due to its lack of a search interface (or a usable one I should say). But if you are simply looking for a resume repository and to provide candidates a great, simple experience when they apply to jobs, this is a great solution! Their customer service is on point as well. I have spoken with their support team and seen code changes implemented within 24 hours. Not that I expected that, but that is quite a customer focused team they have.

Puntos a favor

ease of use, responsiveness, fast, good candidate experience, easy to implement with career portal

Puntos en contra

lack of really any in depth features, search, workflow customization. But I'm not looking for that at this time anyways.

Consejos útiles

N/A

I love HiringThing's CS, they are always open to ideas on improvement and will really talk to you about this with their clients. They are always seeking feedback. When they make an upgrade or add on a new service, I can usually pick it up, but If I do need help they have a lot of tools AND their Customer Service team is very responsive. They make sure "we" understand AND CAN USE their S/W!!

Puntos a favor

HT makes the hiring process simple, intuitive, and effective, which results in happy new employees and hiring managers. HT took a lot of manual processes and streamlined / automated them! It's Intuitive and by that I mean that EVERYTHING is right there at your finger-tips! The ATS or Applicant Tracking System just cannot be beat, it really does tell you where everyone is IN the process!

TO recap: Simple-to-use, automated past-manual tasks, price is fair and it MAKES MY JOB EASIER!

Puntos en contra

There a couple: First "Rating a New Applicant" can go down a rabbit-hole as you cannot move them once they are defined as "A Rated Applicant." Also it can be hard to track a candidate who has applied multiple times to different positions. I would like to see the ability to sort from my Homepage screen, as only the most-recent position goes to the top of the list.