App Data Room

The Modus team has been very easy and enjoyable to work with. They are friendly and willing to help you achieve your goals. If you want a capability that the app doesn't currently offer, they will figure out a way to make it possible.

Puntos a favor

I like that this software provides a comprehensive knowledge base to our sales people while they are out in the field. They can easily pull up a piece of content by searching for it or finding it in the app and send it in a follow up email to their customer. The email will automatically send when they are back on wifi and they receive an email verification back when their customer has opened the attached link. It is very useful that the app doesn't need wifi to run so sales people can use it while they are actually out on sales calls. It eliminates the need to carry around bulky catalogs or rely on an internet connection to view information.

Puntos en contra

There are only minor things I would alter about this software. I would change where if you viewed a piece of content and then went back to the previous page, you would be in the same spot on the page. Currently, it sends you to the top of the page you are on. Also the search function shows you pieces of content more than once in your search results if it is located in more than one spot in the app.

We've been solving the problem of "where do I find that" which wasted many hours of our company's knowledge centers who had created documentation of their useful knowledge but were still being contacted many times daily to answer that simple question: How do I find (this) in order to answer (that question).

With Modus's organization databases, asset management tools and tags, search-ability, and full indexing of .pdf documents' internal wording, a simple search now returns our field teams all the resources they need for the questions posed to them.

Puntos a favor

I love that Modus software has flexibility in how the assets of your organization can be shared with others, helping to better control your IP if, like us, you work in a highly competitive field. You can send prospects a packet of information but then limit their ability to keep or share that with someone you don't want involved in the conversation.

Puntos en contra

Its ability to organize the assets into heirarchies and shared families of information is incredibly complex and has a lot of options - perhaps too many for me! Probably a good problem to have.