Eddie B. Especialidad: Empleo y contratación Número de empleados: 51-200 empleados
ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!
Overall ZipRecruiter seems to be experiencing a resurgence in attracting high caliber applicants within the service industry from what I've seen overall in the last year. The database is another great tool that gives us access to candidates that we wouldn't get on other platforms such as Indeed. Not only that, but I feel it's a higher level of professional candidates across the board. The user interface is very easy to learn and you can customize alerts to your liking.
I felt for a while the site was a little dated, but it appears that they've modernized their look, user interface and are still able to attract top-notch talent. I think the value for service is greater when you're able to buy in larger quantities than on an individual basis, but that's the nature of the business.
Respuesta: ZipRecruiter 20/8/2019
Thank you so much for providing your wonderful and extensive feedback with us! We're so glad you've found success within your hiring journey while utilizing ZipRecruiter.
Our product team is constantly making updates based on our customer's feedback! We encourage you to stay on the lookout for any upcoming advancements.
As always, our team is here to help. We're here 24/7, so please always feel welcome to contact us directly for assistance.
Tier III Support
Brianna L. Especialidad: Seguridad e investigaciones Número de empleados: 201-500 empleados
I have had an overall good experience, I have been using the software for 2+ years.
I like that I am able to post and search for jobs for free. Sometimes the company are looking for temporary workers, so I will go online to post job listings. I also, search myself for extra gigs.
I dislike that you have to be signed in, in order to complete an application. That is about it, nothing too major.
Respuesta: ZipRecruiter 8/6/2020
Thank you for sharing your feedback with us, Brianna! For security purposes, we do require our users to be signed in prior to applying. You may certainly search while not signed in if you choose! We wish you the best of luck with your job search. :) --TC
Michael S. Especialidad: Arte y artesanía Número de empleados: 2-10 empleados
pleasant and consistent. This program has increased productivity for myself and my business.
User functionality and accessibility when it comes to the general population.
many 3rd party fakes and the inability to always be able to discern amongst them.
Respuesta: ZipRecruiter 23/12/2020
Thank you for using and reviewing, ZipRecruiter. If you ever need assistance please reach out to our 24/7 Customer Care Team at [email protected]
Also, we take the safety and security of our users very seriously, as well as the legitimacy of the jobs posted on our site.
We have a dedicated Trust and Safety team that handles all suspicious activity. Please report these instances by emailing [email protected] Our team will thoroughly investigate all reports and take appropriate action. Job seekers can also report suspicious jobs by clicking the 'Report Job' button on the job ad.
We welcome you to check out our homepage for some red flags to look out for. https://www.ziprecruiter.com/trust/awareness
Danielle A. Especialidad: Propiedad inmobiliaria Número de empleados: 51-200 empleados
Overall experience with the system was extremely disappointing. I was unable to determine the effectiveness of the product due to all of the issues we encountered along the way.
I really enjoyed the resume search database. This was the only feature I was able to use without any problem. Unfortunately to due to the issues we encountered during account setup, we were not able to determine the actual effectiveness of this product as a recruiting tool.
My experience with the initial setup of our account and integration of ZipRecruiter with our ATS, Greenhouse, was extremely frustrating. We went through 3 different Account Managers in a 60 day period with 0 consistency of information with each new person. There were various issues we encountered with account setup and their ability to correctly scrape our jobs from our ATS.
After starting this process in early May of 2019 we decided to part ways in mid to late August due to lagging issues with our account we just could not seem to receive a reasonable resolution for. Unfortunately due to all of the issues, we were never able to determine the effectiveness of the actual product.
The platform has an algorithm that fine tunes its targeting of the "ideal" applicant based off your rating of applicants that apply. The more time you spend rating applicants the better targeting capabilities it supposedly has. The concept is great, however, for companies with a large hiring volume it becomes a time consuming feature to have to manage applicants in both an ATS and in ZipRecruiter.
Respuesta: ZipRecruiter 21/4/2020
Thank you so much for taking the time to provide your feedback with us, Danielle! If you ever need any further assistance with the ZipRecruiter platform or your ATS integration, please feel welcome to contact our dedicated customer care team directly. Best! --TC
Sarah B. Especialidad: Fabricación de productos eléctricos/electrónicos Número de empleados: 1001-5000 empleados
Overall it was a good experience minus the cost. I wound up having to contact someone in customer support to turn off the auto-renewal.
I love the user interface of the recruiter platform. You're able to visualize your candidates as well as label where they are in the recruiting process and take notes.
The cost is QUITE pricey compared to other options. I also don't like that they have an auto-renew on your credit card.
Respuesta: ZipRecruiter 9/10/2020
We appreciate your feedback, Sarah! Our Customer Care Team is available 24/7 by phone, chat, or email. Please reach out to us at any time for assistance with your account. We are always happy to help. Thank you for your business and have a great rest of your day. ~DW