Sobre Lightspeed Retail

Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution offers retailers tools including inventory management, retail store management, cash drawer control, payment processing, purchase order management, customer profile access, accounting software integration and integration with POS hardware such as barcode scanner or receipt printer tools. Lightspeed offers a fully integrated, eCommerce platform that allows customers to manage in-store and online inventory, have a single view of customers and analyze multi-channel sales data. The retail POS system offers multi-store capabilities such as inventory sync across all locations, while mobile extensions mean that associates can check on inventory and conduct sales from anywhere in the store via iPad. The retail POS solution offers inventory management tools which enable users to create, track and assign serial numbers to products as well as create product variations such as size, color and material using a matrix system. Lightspeed Retail also offers some customer service features such as profiles, sales history logs, and customer insights. Lightspeed software is available on a monthly subscription and offers free, personalized onboarding and 24/7 support. The Lightspeed Retail POS iPad app enables businesses to create an iPad POS system within their retail store to process payments, perform returns, accept gift card payments, apply discounts and more, and it can also be used in offline mode.
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Vídeo de Lightspeed Retail
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precios de Lightspeed Retail

Lightspeed Retail no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Lightspeed Retail está disponible a partir de USD 79.00/mes.

Precio inicial:
USD 79.00/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Lightspeed Retail

Evaluación de función

Relación calidad-precio
4.0
Funcionalidad
4.1
Facilidad de uso
4.2
Asistencia al cliente
4.1
5 opiniones sobre 893 Ver todas las opiniones
Jessica
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/9/2019

Best POS for small businesses

One major benefit is how easy my ordering is with their PO system.

Puntos a favor

I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed!

Puntos en contra

Lots of different options so it takes a bit to determine what you need to use.

Alternativas consideradas

Square Point of Sale, Shopify POS y Revel Systems

Razones para elegir Lightspeed Retail

Clover wouldn't allow me to do a website. Lightspeed integrates inventory on the brick and mortar and ecommerce sides.

Razones para cambiar a Lightspeed Retail

Best integration of inventory, ease of use, I liked all the different standard things the system had like inventory POs, employees, special orders, and more.
Brian
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 15/2/2022

Great User friendly

Great easy to use manage and maintain. Works on almost any tablet phone or cpu.

Puntos a favor

Love its ease of use. Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management.

Puntos en contra

Could have used a little more help importing our inventory but after I figured it out it was easy to do.

Alternativas consideradas

eTailPet y Retail Pro

Razones para elegir Lightspeed Retail

It was expensive to maintain and use and not user friendly customer support was the worst.

Software anterior

Retail Pro

Razones para cambiar a Lightspeed Retail

Ease of use. Products can be searched via product number, skew number, upc or item description.
Gus
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/10/2022

Best POS in The Business

Great Investment !

Puntos a favor

Simplicity and very user friendly! Best product for 1 store or mulit store operation!

Puntos en contra

No Comment. Its the best! I would recommend to anyone in Retail business!

Usuario verificado
  • Sector: Tabaco
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
3
Asistencia al cliente
2

3
Publicado el 22/11/2022

Do not use Lightspeed for easy use

I really dislike Lightspeed, but most other companies do not want to take on the risk of CBD, so Im stuck with Lightspeed

Puntos a favor

nothing at all, i do not like this software

Puntos en contra

Loyalty program, discounts are hard long and aggravating to set up, customer service takes a long time to respond,

Alternativas consideradas

Square Point of Sale

Razones para elegir Lightspeed Retail

I wanted a more user friendly POS, smaller, more easily accessible

Software anterior

QuickBooks Desktop Enterprise

Razones para cambiar a Lightspeed Retail

Because the other ones would not take CBD sales

Respuesta de Lightspeed

Hello,

Thank you for your feedback. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We are sorry to hear you were less than satisfied.

As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us at NoAM Toll-Free: +1 844 365-2868.

Thank you,

Lightspeed Commerce

Respondido el 30/11/2022
Nerissa
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 29/9/2022

Great for Retail

Puntos a favor

We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory. This is great for small businesses like us and priced reasonably.

Puntos en contra

None that i can think of. Lightspeed has been great for our business.

Alternativas consideradas

Square Point of Sale

Razones para elegir Lightspeed Retail

Better in inventory management, control and audit for Lightspeed

Software anterior

Square Point of Sale

Razones para cambiar a Lightspeed Retail

Better in inventory management, control and audit for Lightspeed

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