FreshBooks

Puntos a favor

It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Puntos en contra

It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

Puntos a favor

FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Puntos en contra

Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

Alternativas consideradas

Razones para cambiar a FreshBooks

Puntos a favor

The time tracking is very simple and easy to use. Keeps you organized and helps to determine what time is being spent on what activities. The dashboard is also a great tool.

The client tracker/project tracker is also a great tool.

Puntos en contra

So far there has been a bit of downtime / some issues with the back end coding of the software causing errors. I have to manually track my time and enter it in after the fact. Also, my CIBC account has blocked the software and I have not received any assistance about getting that reconnected despite asking.

There could be more options for how to list billable items on invoices, I find I usually have to manually play around with the line items to have them appear they way I want on the invoice.

Struggling marking expenses paid when I manually add them to an invoice.

Alternativas consideradas

Razones para cambiar a FreshBooks

Puntos a favor

We implemented the "Classic Freshbooks" which was a super clean interface that you could navigate with your keyboard for the most part, was stable and efficient. This worked great for us for almost 10 years.

Puntos en contra

They are now forcing their new interface on everyone, which is buggy and slow. Constant downtime at critical times like end of month, causing customers not to be able to access and pay invoices. Huge financial repercussions for us due to this.

Puntos a favor

FreshBooks' functionality and ease of use rival that of more well known billing systems.

Puntos en contra

The software works great, but I'd like to be able to manage more than five clients without having to upgrade my plan.

Alternativas consideradas

Razones para elegir FreshBooks

Razones para cambiar a FreshBooks