Cesar C. Especialidad: Tecnología y servicios de la información Número de empleados: 2-10 empleados
En general bastante bueno, moderno y completo. Precio accesible para lo que tiene y lo que se puede hacer.
Una de las cosas que mas me gustó y que no he visto es otros software de CRM o facturas, es el estilo actual y diferente que tiene para crear las facturas, me parece innovador y es algo que seguramente te hará ver como una empresa grande y moderna ante tus clientes. Muy completo, integración con bastante cantidad de bancos para llevar el control de tus gastos.
Dos cosas me parece que le hace falta, lo primero es que el correo que se le envía al cliente debería contener un PDF con la factura, aparte del enlace para ir a la página y ver la factura en linea. La segundo que esperaba era poder agregar un método de pago como por ejemplo paypal, que permitiera a los clientes acceder a su cuenta paypal y pagar directamente el monto de la factura.
Frank N. Especialidad: Producción audiovisual Número de empleados: 11-50 empleados
Switching to it from one of those other software packages was one of the most liberating experiences of my career.
It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.
It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.
Beebek A. Especialidad: Administración educativa Número de empleados: 201-500 empleados
Satisfactory overall experience with FreshBooks
FreshBooks is very suitable invoice management application for startup based companies. The software supports invoicing, and what I especially enjoyed was estimating, which is essential for individual customers to estimate and for projects.
Accounting functionalities are not so good in FreshBooks
Usuario verificado Especialidad: Marketing y publicidad Número de empleados: 2-10 empleados
Freshbooks has been in business for years but does not have a basic Two-Factor Authentication feature to prevent hackers from gaining unauthorized access to customers' accounts. Not having this feature borders on negligence. This is a basic standard feature that other cloud accounting software XERO and Quickbooks have had for years.
Not having two-factor authentication is alarmingly bad because tens of thousands of Freshbooks customers are trusting Freshbooks with a ton sensitive company data about their finances, customers, bank information, credit card processor information, and prospects etc into Freshbooks. If hackers get a password, they can easily access this valuable information because there is no two-factor authentication to stop them from getting in.
Does Freshbooks take customer security seriously? Apparently not. I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
Their answer as the same as it was when I wrote them in 2018 about this problem. Their answer was that they would pass this suggestion along to their programmers so they can give it future consideration.
Ease of use and straightforward, simple interface. Easy invoicing.
Freshbooks lacks all of these industry standard security features:
No Two-Factor Authentication at login.
No IP address blocking to prevent certain IP addresses from logging in my account.
No log/audit showing when I last logged in and out of the account.
No forced internet timeout/log out when the account has been left untouched for a while.
This is standard on other online accounting software and is used by most banks as a security feature.
Respuesta: FreshBooks 20/12/2019
Hey there, thank you for taking the time to share your review of FreshBooks.
I certainly understand where you're coming from regarding features like two-factor authentication. While my colleague that you spoke with recently is correct that this isn't a feature we currently offer, I have flagged your feedback for our Product Team to review directly. This is a team we have a FreshBooks who reviews and gathers customer feedback for issues and concerns like what you've raised.
If there's any other feedback you wish to provide, please don't hesitate to reach our to our Support Team at 1-866-303-6061 Monday through Friday, 8am-8pm EST or [email protected] ^DM
Tường V. Especialidad: Banca Número de empleados: 51-200 empleados
We work very well with the team thanks to work sharing, document sharing is quick and easy.
Completely convenient and easy. I find that overall this is a great program I use to start designing for businesses automatically. Can be combined with other apps I am using. No more spending weeks billing and sending to customers. Freshbooks will create an invoice and send it out in seconds send suggestions, track my time, invoice clients and adjust my costs for financial reporting, all in one easy-to-use. Track and control account simply, no longer spend too much effort because of many types of account simply each day. Smart reporting system combined with easy and effective teamwork place.
FreshBooks is designed with auto-leveling and data checking to ensure all numbers are accurate and logical. But since our trades are so accurate, I don't have any negative points