BambooHR

Puntos a favor

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Puntos en contra

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Puntos a favor

The user interface is perfectly logical and easy to navigate. Very simple format with ability to handle complex scenarios.

Puntos en contra

The time keeping and payroll features are bolt ons. It would be nice to have fully integrated, inhouse designed and operated options for a 100% complete all-in-one system.

Puntos a favor

Everything from rollout to daily use is logical - no crazy steps, no GUI, just all the information stored in one location (customizable) and with electronic signatures.

Reporting is simple with canned reports as well as the option to create reports using any field that exists in the database.

Puntos en contra

Assigning various roles (Admin/Ops, Leadership, Mid-manager, etc) can feel a little clunky, but it's only because there are soooo many options, which is a good thing. It's just the one thing that takes longer.

Having a position title transfer to a job title (ATS to employee) would also be helpful; it seems a double step to hire someone for a new role, but need to go back into the setting to create that title.

Puntos a favor

The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork.
Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Puntos en contra

The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator.
The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved.
I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form.
When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious.
For the price, there needs to be more development in the software.

Puntos a favor

What I liked the most about this application is “360 Degree Feedback” which is a feature that I did not find in many similar softwares

Puntos en contra

It is a very good software but it does not have a feature "Scheduling"

Alternativas consideradas

Razones para elegir BambooHR

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