Kadi R. Especialidad: Comercio mayorista Número de empleados: 11-50 empleados
Royal 4 has made our warehouse more efficient from beginning to end for processes. Putting away is more organized, which helps for easy time efficient picking.
We have bill to ship to customers. Royal 4 does not have the capability to provide the ship to customers on the BOL's for loading of routes. We have had to do a work around for certain account to know what orders get loaded when.
Ricky C. Especialidad: Almacenamiento Número de empleados: 201-500 empleados
My overall experience with R4 was a very good one. The support staff was able to help our 24/6 staff at random times and configured our needs as we enhanced the systems through implementation in all of our warehouses. The system allowed us to manage through multiple types of orders via multiple types of areas, locations and system environment variables. The team stays in touch and is able to communicate from the end user to the top.
The aspects I liked most about this software is the ability to dynamically enhance our system to meet company objectives and process requirements. We were able to produce strong system functions to generate bottom line efficiencies for our warehousing life cycles. WISE was able to handle multiple types of RF functions as well as desktop program accessories that fit our business needs.
The aspects I liked least about the software was the reporting build outs. The reports were not user friendly and did not communicate what were looking for in terms of managing the system and displaying metrics that drove efficiency.
Alexandra S. Especialidad: Minería y metalurgia Número de empleados: 11-50 empleados
What I liked the most of this program is all of the features and different multitasking is really good
What I don't like very much about the program is it's a little complicated. It's not really a basic program so it needs probably a bit of experience to use.
Brian A. Especialidad: Almacenamiento Número de empleados: 201-500 empleados
The R4 team is very knowledgeable and easy to work with. Their service is quick and accurate and their staff is always courteous.
Nothing. I can't think of any negatives thus far.