Zoho Recruit

Ha una experiencia satisfactoria en cuanto a facilidad de uso, tanto para mi como reclutador utilizando la plataforma, como para los candidatos al hacer fácil su postulación.

Puntos a favor

tiene facilidad de uso al soportar diferentes idiomas, además de la opción de lectura de datos de los CV de candidatos es muy importante a la hora realizar la gestión. Además tener el control de los proceso facilita poder llevar a contratación las vacantes en menor tiempo.

Puntos en contra

Opciones más atractivas de páginas web de postulación de candidatos.

Puntos a favor

Me gusta que todo se puede monitorizar.

Puntos en contra

no hay soporte técnico claro. No hay un número de teléfono donde se pueda llamar.

Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.

Puntos a favor

Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Puntos en contra

Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

It has helped to automate our recruitment process and we are able to use and customize it to our needs. The email, job openings and offer letter templates helps to create emails, job openings and offer letters quickly and get the process moving. Customer Service is also great, as they always respond quickly to emails and provide timely solutions, including scheduling a demo session.

Puntos a favor

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want it and it automates processes for the organization. We are also able to collaborate within the system, and it is easy to pre-screen candidates at the beginning of the recruitment process by using the customization features for the webforms and the assessment. It also has a lot of add-ons that can be used for some processes like e-signing of offer letters, background checks, and more.

Puntos en contra

Users can feel a bit uncomfortable when starting out with this software, especially new ATS users, however, after a while it gets really easy and straightforward. They also sent videos that really helped understand it.

Puntos a favor

Front line customer support is excellent and they go above and beyond

Puntos en contra

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our business and having to consider changing the core software that runs our business at immense costs in terms of time, training, business relationships etc. Not sure what I will do, maybe just screwed and have to put up with it for another 2 years.

To be crystal clear, their front line support people are excellent - above and beyond and truly great to work with so it pains me to have to write this review. But fair warning their QC is BAD and you will spend a lot of time showing them how their product does not work.. Value for Dollar is good but if you expect this software to grow with you forget i. and pay a little more for something else.