Sobre InSync Healthcare Solutions

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured specifically to your practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes. Configurable to your practice’s unique workflows with custom dashboards, forms, templates, and assessments. Features include group therapy, lab integrations, state reporting, analytics, and tailored onsite or virtual implementation and training to enhance patient care, helps practices maintain compliance, and increase revenue and productivity. Cloud-based for access anywhere, at any time, from any computer, laptop or mobile device. InSync’s platform is flexible across a variety of medical specialties, including mental health, substance abuse, OB/GYN, physical and speech therapy, pediatrics and primary care practices. ONC certified. Spend more time with your patients, not your EHR.
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precios de InSync Healthcare Solutions

InSync Healthcare Solutions no está disponible en versión gratuita.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No

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Opiniones de InSync Healthcare Solutions

Evaluación de función

Relación calidad-precio
4.4
Funcionalidad
4.4
Facilidad de uso
4.3
Asistencia al cliente
4.7
5 opiniones sobre 303 Ver todas las opiniones
Katie
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
4
Funciones
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 26/7/2022

MB Therapy, Inc. Review (by PCC)

Our overall experience has been pretty good. Our only issue was that our implementation specialist that we had worked with for weeks was changed (with only a 2-3 day notice) two weeks before implementation. We spent most of our implementation training still trying to get our program built out and honestly feel as if we should have had another 6-8 weeks of weekly calls with our new implementation specialist to get all of the kinks worked out.

Puntos a favor

I personally really appreciate that everything we need to run the clinic is all housed within one web-based program.

Puntos en contra

It's slow at times and I feel like the scheduler is a little less user-friendly than I would like. I also don't like that there aren't buttons for everything--to find certain things you have to remember what to search in the search bar. It's like hide and seek.

Alternativas consideradas

Practice Perfect EMR

Razones para elegir InSync Healthcare Solutions

Ability was TERRIBLE.

Razones para cambiar a InSync Healthcare Solutions

We have close friends who use InSync and had previously had bad experiences with Practice Perfect. We also appreciated that InSync is 100% web-based.
Ian
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/8/2022

InSync Healthcare Review

Puntos a favor

We like the versatility of the software and how it is multi-functional and able to address many of the needs of our practice from billing, scheduling, documentation, to auditing (just to name a few). The set-up team was great to work with and our implementation specialist really took the time to understand our program and make sure our needs were met.

Puntos en contra

There is a learning curve with the number of functions the software is able to perform, and it can be difficult to navigate initially but with a good implementation team this was easily overcome. New users need to be committed to implementing the software and taking the time to learn how to use it. There have not really been any cons to date.

Alternativas consideradas

Credible Behavioral Health

Razones para cambiar a InSync Healthcare Solutions

What the software is able to provide for the price.
Justin
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
4
Facilidad de uso
2
Asistencia al cliente
1

3
Publicado el 30/7/2022

Buyer beware!

Started out great, sales pitch was obviously exciting. Once we started communicating challenges, the walls went up. They didn't try to compromise at all.

Puntos a favor

There's really nothing all that exciting about this software. The only positive is that it's highly customizable, but there's many others that are.

This company's biggest claim is that they "sell" you a software license. So once you pay it off, there price goes down.

Puntos en contra

They "sell" you a software license that you can never return. If you drop $50k like we did and the program ends up not working, they WILL NOT return your money.

After trying to work with their [SENSITIVE CONTENT] to get our money back, we were told too bad, the deal is done. As a small PT company try to survive, that was a difficult experience.

Alternativas consideradas

Raintree Systems

Razones para elegir InSync Healthcare Solutions

Tried to lower costs.

Software anterior

WebPT

Razones para cambiar a InSync Healthcare Solutions

There ability to purchase a software license and lower costs down the road.
Ayisha
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
0
Funciones
5
Facilidad de uso
3
Asistencia al cliente
5

5
Publicado el 11/5/2022

One stop shop EMR

Our implementation guys, [SENSITIVE CONTENT]and [SENSITIVE CONTENT]were great. [SENSITIVE CONTENT]our trainer was absolutely incredible and support calls have been so good. They are really responsive. The appointment reminders contact was not a good experience, hard to get a meeting to get those fixed. Also the EDI contact was not helpful in resolving our enrollment issues. We made it through mostly on our own, but that was a very frustrating process compared to our old system.

Puntos a favor

All features in one system. Faxing, e-prescribing, PMP, billing, scheduling, ect. all in one. The ability to edit and create what we need. I love the ease of sending and receiving forms to patients, I love the fax integrated and able to save and upload so easily. I LOVE the to do option to coordinate between staff for medication issues and testing referrals. The med team is a big fan of the PMP inclusion. The front staff really likes the kiosk for patients who did not do paperwork prior to coming in. The patient portal is also so much better that we had before. We love the facesheet, it has become our new go to. The customizability of the dashboard. Assessment options already included that we can easily send out to patients and when they come back already scored. Ease of creating patient groups.

Puntos en contra

Billing not being current without the encounter closed. That is a huge issue with having a current bill at check in as we need to be able to more easily have a current charge at check in that includes that days encounter. Compatibility with IPads are such that makes them not a good match and that has been disappointing. We had some providers who bought one planning to use that and found you cannot hover over icons with an ipad. Not having an easy no show fee option and having to "bill that" instead of just quickly and easily adding a fee from the schedule at check in. Not seeing the phone number for the patient on the appointment scheduler when you hover over the appointment. The Payors/EDI enrollment process was very difficult compared to Therapy Notes. The inflexibility in the scheduler, I understand having those in blocks but it is a hassle to have that so strict. Speed between screens. The time it took for me and a few admin people to implement this system. I did not realize at the beginning what I was in for in regards to time and it was really tough to juggle with the regular needs of operating.

Alternativas consideradas

athenaOne

Razones para elegir InSync Healthcare Solutions

The practice grew to a size and with different locations we needed a system that was all inclusive so I can manage easier. We were using MD toolbox for prescribing, FormDr. to send out patient forms, Therapy notes for billing and notes and such, and Metrofax to efax. So we needed to put everything under one.

Software anterior

TherapyNotes

Razones para cambiar a InSync Healthcare Solutions

Better for behavioral health. We needed to be able to have groups and the others had behavioral health but lacking some of those features like group and built in assessments.
Christa
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
0
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 13/7/2022

Powerful product that is tailored to specific practice needs,

The implementation team was responsive to our needs and preferences. We appreciated the weekly meetings in which we learned about various features that could be implemented into our system.

Puntos a favor

1) Tailored to our specific use, 2) excellent features to support claims processing and billing, 3) customized scheduler features.

Puntos en contra

The product tends to be a little slower than other systems.

Alternativas consideradas

Cerner Specialty Practice Management

Razones para elegir InSync Healthcare Solutions

We have outgrown the features that Theranest offers.

Razones para cambiar a InSync Healthcare Solutions

InSync is more cost effective for our needs.

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