Vista is an integrated suite of finance, operations and project management applications for contractors and capital project owners that can be deployed on-premises or hosted in the cloud.
Users can manage workflow and reporting that adheres to demanding control requirements. Viewpoint is compliant with comprehensive regulatory reporting requirements, including EEO, Certified Payroll, DOT, OSHA and ACA.
Vista is designed around role-based management of all aspects of the project life cycle. Integration capabilities help eliminate redundant data entry and improve information flow between departments and project team members using ‘real world’ workflows all the way through accounting.
Jeffrey C. Especialidad: Biotecnología Número de empleados: 10,001+ empleados
For building construction needs
If you're looking for something to help manage your construction needs, look no further. This software helps you track budgets quickly and easily. It also digitalizes your field so that you have a better understanding of the layout you are working with.
Didn't use it long enough to find any cons.
Ann D. Especialidad: Propiedad inmobiliaria Número de empleados: 13-50 empleados
I think a great deal of the Cons could be eliminated if the training was better, but the way I understand the roll out training was so expensive and fast that it wasn't that helpful. Plus it happened on the onset before they had any experience with the software. There are video trainings that are good, but some are outdated.
After you learn the nuances of the software its a good product. It tracks compliance well, subcontract and change order entry is easy. Good reports to obtain information.
Due to inadequate initial training the previous AP lady thought she could bill an amount on items that were designated as EA (having unit cost and Unit Quantity. As a result, we have had major issues. The support staff said if Viewpoint would fix that issue their support cases would drop exponentially. If they cannot fix it, at least they should not allow the user to be able to perform the function. Although good data on the reports, some are clumsy. At times it is difficult to find exactly what you want to display on a report. Support is great, but when the problem overlaps from one category to another, you can get faulty information. For example...if you have an AP problem, it could be causing a problem in SL but the AP support team won't know to tell you that. We had a major issue that was created as a result of this because it crossed years.
Kyle M. Especialidad: Construcción Número de empleados: 501-1000 empleados
Viewpoint is our ERP system for better or worse. The functionality is there for just about everything needed in the construction industry; however, it's not always the most user-friendly. When Viewpoint introduces updates and there are bugs, it can take months for Viewpoint to fix them in a new release. If it's something you need to be fixed now, be prepared to pay Viewpoint to fix the problem.
Covers almost all aspects needed in the construction industry
Easy to create custom reports
Database isn't locked down
Viewpoint will find every way possible to charge you for support
They have a bad habit of pushing out updates without thoroughly testing them
I would highly recommend having someone on your staff that can handle inhouse bug fixes or customization of the database; otherwise, you'll be paying a much higher rate to Viewpoint for anything you need. This is compounded when you start adding in applications that integrate with Viewpoint, like Mobile Field Manger (now owned by VP, but still has major integration issues).
Claire W. Especialidad: Construcción Número de empleados: 201-500 empleados
Overall it has been positive. Last year was hard but with the new customer service initiative there has been a big improvement, although there is still a long way to go in that regard.
There are a ton of options for customization and it's super easy to use once you know how each form works. The grids are amazing and the reporting options are great for customization. The learning base can be a bit confusing when it comes to finding information, but when it comes to actually learning a new feature you can usually figure everything out without needing to place a call to Vista. Also, the knowledge base articles are good when they are sent from support. The main pro of Vista is the possibility. There are a ton of other products with other vendors and within Viewpoint and the options are great.
With the customization comes a lot of room for errors. Also the release notes for next versions don't feel complete and when you get an issue half the time they tell you it was fixed in the next upgrade and their recommendation is to update as a fix. Also the customer service has come a long way but it still needs work. In the opening speech they mentioned the response times and the resolution times and I don't think I have ever had someone call me back in less than 3 days for my initial contact. Also there are multiple cases created for the same issue anytime it is transferred to a new department. So I have a case that has been open since May 2016, but I'm on my 4th case number so whenever someone gets the new case it looks like its only been open since September.
Do all of your research. Create a test company and if you can, a test server that you can try things out on because it might appear to work but there will be ramifications later down the line.
Craig L. Especialidad: Petróleo y energía Número de empleados: 201-500 empleados
Like a good marriage - there have been some ups and downs, but mostly ups.
Field can easily do what they need to do and also manage their jobs from anywhere
Fully integrated with accounting functions - PR, AP, AR, GL
Viewpoint listens to us - their customers
Aggressively pursues solutions to keep us competitive
On the leading edge of technology
Customer service can be slow sometimes, but have come up with alternative self-serve solutions through "Clearview" - I love the "Knowledge Base" solution