Resumen de opiniones de usuarios

Sobre Zendesk Talk

Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique...

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Evaluaciones de función

Relación calidad-precio
2
Funciones
2.5
Facilidad de uso
2
Asistencia al cliente
3

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Erika
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 15/10/2022

La verdad no es recomendable

Mala

Puntos a favor

Que se puede contactar al proveedor de servicios

Puntos en contra

Que no atienden bien son groseros y no resuelven

Albert
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
3
Funciones
4
Facilidad de uso
3
Asistencia al cliente
5

4
Publicado el 24/11/2022

Communication Software for Businesses

The overall experience has been positive and it met the requirements that we initially had which led us to implement this software within our business. I would recommend it to businesses.

Puntos a favor

As our business started to grow, we wanted to implement a software to improve communication between employees and more importantly with customers. We decided to go for Zendesk Talk and we were quite pleased with the software. Communication has improved greatly and customers feel more satisfied. Communication is vital for the success of any business.

Puntos en contra

Although the software has a lot of useful features, it may be a bit costly for small to medium sized entities. Maybe other pricing plans can be introduced to cater for such entities.

2 opiniones