Herramientas de mapeo del viaje del cliente

Dreamdata is a cloud-based platform for marketing and revenue attribution. The solution allows businesses to track and analyze how certain activities are impacting revenue, how individual channels are performing and what is... Saber más

The fastest way to fast user onboarding Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market. It allows you to onboard your users better to ensure conversion, adoption and... Saber más

Reveall is a customer insights hub that enables UX and product teams to convert their research into clear product decisions. Businesses can map their customer journey, share findings and reports, and collaborate on insights from... Saber más

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools... Saber más

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range... Saber más

Marketo Engage, part of Adobe Experience Cloud, offers a cloud-based email marketing platform for companies of all sizes to manage and monitor engaging customer relationships. This solution features integrated applications that... Saber más

Hotjar is a cloud-based customer experience management platform designed to help small to large businesses track and analyze visitor's click, tap or scrolling actions across the website using heatmaps. Marketing professionals can... Saber más

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables... Saber más

Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Features include a kanban-style activity dashboard, content import and export tools, invites for remote team members... Saber más

LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises. It allows companies to monitor and analyze their marketing efforts to see how they impact revenue. LeadsRx... Saber más

Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary features of the... Saber más

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas... Saber más

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue. Our cloud-based digital... Saber más

Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights... Saber más

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically.... Saber más

LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness,... Saber más

AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is... Saber más

involve.me is a user engagement and customer experience platform designed to help digital marketers and e-commerce businesses create personalized interactions across the entire customer journey, from lead acquisition to qualificat... Saber más

With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure... Saber más

Take back control with Matomo. You own 100% of your website data so you ensure complete customer privacy. Data compliance covered. Matomo covers all of your GDPR, HIPAA, CCPA and PECR data compliance requirements. Matomo comes... Saber más

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can... Saber más

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze... Saber más

Heap is a digital insights platform that helps digital experience owners quickly surface blind spots where users struggle or drop off in multi-step digital journeys, so that product and marketing teams know where to make the most... Saber más

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue... Saber más

Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information... Saber más

Oribi is a cloud-based journey mapping solution that provides marketing agencies and eCommerce businesses with analytical tools to monitor visitors' behavior across various digital channels. Businesses can view key metrics,... Saber más

LogRocket is a complete front-end monitoring and product analytics solution that utilizes session reply, performance monitoring, and powerful analytics to uncover and fix UX and technical issues that affect conversion, engagement,... Saber más

Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. The product features customer segmentation, which allows users to group and target visitors for marketing... Saber más

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. ... Saber más

Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine... Saber más

Smaply is a cloud-based customer experience platform that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or... Saber más

We live in an eCommerce first world. To win, brands need real-time access to the most valuable data, insights, and tools. MikMak Insights improves marketing effectiveness, drives market share over competitors, and strengthens a... Saber más

Factors.AI helps B2B SaaS Marketers understand and scale what drives revenue. Get critical insights into your marketing activities, decode customer behaviors & up your game with AI-powered Marketing Intelligence. With a... Saber más

Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik... Saber más

Primary is a product lifecycle management software for product and app developers that helps them organize their tasks, tag co-workers, manage prototype projects, create users flow and more. The software can integrate with... Saber más

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer... Saber más

DemandJump is a cloud-based solution that provides consumer insights and market intelligence to marketing teams of all sizes. This solution can be used to analyze competitor data, including organic search, paid ads, online... Saber más

Avion is a user story mapping for agile product teams. This platform allows companies to turn backlogs into one strategic roadmap. With Avion, users can plan leaner releases and spot dependencies faster. Notable features include... Saber más

Salesforce Retail CRM is a retail management system designed to help eCommerce businesses identify customers’ requirements and deliver personalized experiences. Administrators can organize and manage multiple marketing campaigns... Saber más

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles... Saber más

Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce... Saber más

twik is an award winning 5-years old startup that automatically detects all business goals in every website and page and assists in presenting the right product/service/message at the right time to each and every visitor (even... Saber más

Odyssey Attribution is a cloud-based marketing attribution platform that integrates with Google Analytics to provide businesses with insight into the performance of their marketing channels. The solution offers features including... Saber más

Magnews is the all-in-one solution to manage the customer journey from the overall strategy to the execution of individual activities and campaigns. Magnews enables marketing & sales teams to collaborate, acquire, convert,... Saber más

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different... Saber más

JourneyLabs is a journey mapping solution designed to help medical organizations, recruiters, education institutions, consultants and other businesses provide personalized digital content to users. Based on the Microsoft Azure... Saber más

EasySend makes it simple for enterprises to create digital journeys in days, cutting costs and increasing revenue. This no-code platform offers a drag and drop builder, AI Builder, Integrations, Analytics, Co-Browsing, e-Signature... Saber más

UserExperior is a mobile app analytics solution that enables product teams to get powerful insights into their apps user’s experiences. Understand your app users through session replay, heatmaps, funnels, and crashes to fix... Saber más

Fashion AI experts Dressipi help apparel retailers understand what customers will buy and importantly not return. Dressipi delivers fashion-specific algorithms and APIs to global retailers, drawing on the combined expertise of... Saber más

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS... Saber más