Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... Saber más

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... Saber más

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Saber más

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... Saber más

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Saber más

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications,... Saber más

Drop is a cloud-based solution that helps businesses improve lead capture and marketing processes by sending ringless voicemails to prospects. Professionals can schedule campaigns and track the status of voicemails as ‘in queue’,... Saber más

Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call... Saber más

With mobile and desktop capabilities, Tresta is a cloud-based business phone system that provides unlimited calling and texting from on-the-go and call scheduling and routing at the desk. Key features include dynamic caller ID,... Saber más

Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration... Saber más

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CARES (Communication and Relationship Engagement Solution) from Centurion is an integrated call center solution suitable for small and large enterprises looking for automatic call distribution (ACD), QA recording, outbound... Saber más

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Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and... Saber más

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Puzzel is a cloud-based call center management solution designed for midsize and large companies. It offers automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), workforce... Saber más

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Omnitraq is a business intelligence solution that offers data mining and speech analytics tools for large and midsize call centers in a variety of industries. Omnitraq can capture customer interaction data from a number of... Saber más

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Verascape is a cloud-based call center solution that caters to businesses in a variety of industries. Key features include call logging, call recording, a progressive dialer, call scripting, escalation management and voice... Saber más

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eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management,... Saber más

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Soprano Connect is a cloud-based mobile communication solution, which facilitates messaging for enterprises and government organizations. Soprano Connect provides a platform to communicate with clients and employees via SMS, RCS,... Saber más

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Effebot is a smart voice mailing service with high speed of dialing and delivery rate of up to 98%. You can Effebot for any outbound or inbound calls via the web interface or integrate it with your service via the API. Each call... Saber más

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CallVU is a mobile digital engagement solution that blends digital and interactive media with a voice channel. The platform is designed to help organizations improve efficiency and meet customers’ needs while lowering expenses... Saber más

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